Production Support

Pi Square Technologies

Job Location:

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Technical Knowledge

Knowledge on Microsoft platforms products preferred.
Understanding of Incident management Major/ Critical Incidents and Service Requests
Understanding common computer Hardware Software and technical terminologies.
Basic Operating System knowledge (IOS and Windows)
Hands on experienced on ITSM tool preferred (eg. SNOW Dynamics)

Knowledge of relevant applications specific to Service Desk

Education and other requirement

Graduate.
Standard hours of operation shall be 7:30 AM UTC to 4:00 PM UTC
Willingness to work in rotational shifts Mon to Sun

Technical Knowledge Knowledge on Microsoft platforms products preferred. Understanding of Incident management Major/ Critical Incidents and Service Requests Understanding common computer Hardware Software and technical terminologies. Basic Operating System knowledge (IOS and Windows) Hands on exper...