Head of Supply, South

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

At Wolt were building the most efficient reliable and scalable delivery experience across our markets. Courier supply is one of the core marketplace leversif it works everything works; if it doesnt service degrades costs spike and growth slows.

As Head of Courier Supply for the South Region you will own courier supply end-to-end across Kazakhstan Georgia Azerbaijan Albania Kosovo Cyprus and Malta. Together with the Head of Courier Supply - Greece you will report into the South Head of Operations. This role combines strategy execution and team leadership with a strong focus on building scalable increasingly automated systems that move us from reactive operations to predictive AI-driven decision-making.

What youll be doing

This role is about turning demand into reliable cost-efficient delivery capacity at scale. You will own forecasting acquisition incentives and real-time supply-demand balancing across multiple markets while building systems that scale without linear headcount growth.

Day-to-day in this role youll:

• Own courier supply KPIs across your markets including availability utilization cost efficiency and service reliability
• Lead and develop a regional team of 15 people driving performance and building a high-performing organization
• Define and execute supply strategies across different time horizons (hourly daily seasonal)
• Drive forecasting incentive design and supply planning using increasingly AI-driven tools and models
• Optimize incentive structures (who where when how much) to ensure efficient growth and controlled costs
• Identify and implement scalable solutions to improve courier acquisition retention and engagement
• Partner with Product Analytics Finance and Global Ops to improve tooling automation and decision-making frameworks
• Work closely with local teams and external partners (fleet partners courier partners authorities) to ensure strong market execution
• Detect operational anomalies early and act quickly to prevent service degradation
• Youre able to work from our Athens office four times a week with one optional work from home day

Our humble expectations

• Bachelors degree in Business Economics Engineering or a related field; advanced degree is a plus
• 8 years of experience in strategy operations consulting or leadership roles in fast-paced environments with 3 years in leadership roles (owning teams not just projects)
• Strong marketplace understanding (supplydemand mechanics) and operational rigor across multiple time horizons
• Proven analytical and problem-solving skills with solid financial acumen (forecasting ROI cost control)
• Experience leading projects and driving execution in complex cross-functional environments
• Demonstrated ability to hire coach and develop high-performing teams
• Strong communication skills with the ability to influence senior stakeholders
• Fluency in English is a requirement fluency in Greek is a strong plus

Nice to have:

• Experience in marketplaces on-demand platforms or e-commerce
• Exposure to AI/ML applications in operations or decision-making
• Strong local market intuition across diverse geographies
• Russian language skills

What we offer

• Ownership of one of the most critical levers of the business across multiple international markets
• A role with high autonomy and direct impact on growth cost and service quality
• The opportunity to define how AI is embedded into core operational decision-making (forecasting incentives automation)
• Exposure to multiple geographies and functions creating strong career growth opportunities
• A fast-paced execution-driven environment where results are visible and measurable
• Competitive compensation and benefits

Next steps

After applying the process typically includes an initial screening followed by interviews focused on your operational thinking leadership and problem-solving approach. You can expect a case exercise related to marketplace dynamics and supply optimization along with discussions with regional and global stakeholders including the South Head of Operations.

If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going. Please submit your resume in English!

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.