Ecommerce Operations Associate

BUILT ON FLAVOR. FUELED BY PEOPLE.

Whats it like to work at Kinders Well theres a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that theres also plenty of hard work. Because we dont just like flavor were obsessed with it.

With over 100 products sold nationwide were now a top-five brand in multiple flavor categories at Costco Walmart Whole Foods and more. Were not your typical CPG company. Privately held and founder-led we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.

As we expand globally and approach $1 billion in revenue we need more smart-and-scrappy flavor-obsessed people to come aboard. If youre looking for a place where you can see the real impact of your work... this is it!Every day youll be part of a journey to add flavor to millions of meals and lives.

About the Role:

As our Ecommerce Operations Associate you are the connective tissue of our digital team. Vital to maintaining the health of our catalogs across five key channels- Kinders Spanglish Faire Wholesale Amazon and our internal employee-only company store. By coordinating seamlessly with cross-functional partners you bridge the gap between internal teams to bring our products to life on-site and help our consumers discover new ways to add flavor to their lives.

• Catalog Accountability: You ensure accuracy of our product catalogs keeping our digital shelves up-to-date and error-free across all platforms.
• Cross-Functional Collaboration: You act as a vital link between teams streamlining asset hand-offs and communication to ensure product details are translated flawlessly to site.
• Operational Agility: By maintaining the pipeline for product uploads and site updates you improve our speed-to-market getting our newest innovation in front of consumers faster.
• Flawless Consumer Experience: You safeguard the shopping journey by maintaining site integrity from functional links to accurate inventory ensuring every digital interaction with Kinders is reliable.

Key Responsibilities Include:

Catalog and Site Maintenance

• Support updates across Kinders and Spanglish Direct-To-Consumer (DTC) platforms plus our internal company store. This includes managing assets for Product Detail Pages (PDPs) category updates publishing content in the CMS and digital merchandising.
• Conduct regular site QA to verify content accuracy links and functionality. Log and escalate any bugs.

Wholesale Coordination

• Maintain the product catalog and inventory coordination for Faire (wholesale platform) managing product launches updates and ongoing maintenance.

Amazon Management

• Act as a point of contact for our Amazon agency partner to ensure our brand presence on the platform is accurate and optimized.

Inventory & Logistics

• Monitor inventory levels across all platforms.
• Partner closely with the Inventory Management team to ensure stock availability.

Cross-Functional Collaboration

• Work with Creative Brand and Product Development to gather assets and bring new product PDPs to life.
• Act as a bridge to the Consumer Love team to resolve website-based order issues or update product info.

What You Bring To The Table:

Skills & Experience

• 23 years in e-commerce digital merchandising or web production.
• Familiarity with e-commerce platforms and CMS tools.
• Comfortable with MS Office especially proficiency in MS Excel.
• Experience with project management tools.
• Can execute detail-oriented work with a high level of accuracy.
• Ability to support multiple daily tasks and prioritize based on business needs.
• A commitment to seeing tasks through to competition.
• Excellent verbal and written skills.
• Experience with Adobe Photoshop is a plus but not required.

Location and Travel:

The position will be based onsite in Walnut Creek CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. Fridays are flex days with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.

Pay Transparency:

The expected starting salary range for this role is $105000- $115000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education qualifications performance and business needs.

SEASONED FOR SUCCESS:

• No two days here are the same.
• We try to be good team members and good communicators but we dont live by hierarchy and structure everyone is a difference maker here.
• We make a lot of decisions in the face of incomplete information our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow.
• We believe our job is to take smart risk not to eliminate risk.
• We believe in growing our skills and becoming a better company with more managerial expertise but we are an entrepreneurial company at heart.
• We arent trying to be average we want to do exceptional things and we are willing to work hard to achieve them.

BENEFITS THAT BRING MORE TO THE TABLE:

We offer a range of total rewards that may include paid time off 401k bonus / incentive eligibility equity grants competitive health benefits and other family-friendly benefits including parental leave. Kinders benefits vary based on eligibility and can be reviewed in more detail during the interview process.

OUR RECIPE FOR BALANCE:

We believe great culture starts with people. Were a people-first company built on connection collaboration and balance. Most of our work happens in the office to spark creativity and community but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments.

WHERE EVERY INGREDIENT MATTERS:

Kinders is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need any accommodation during the application process or to perform these job requirements please reach out to us at