Field Service Engineer (Territory Missouri & southern Illinois)
Saint Louis, MI - USA
Job Summary
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
At Beckman Coulter Life Sciences one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
At Beckman Coulter Life Sciences we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists with many of our 3300 global colleagues coming from the laboratory.
Its all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And were just beginning. Working together lets put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
In this role as a Field Service Engineer you will have the opportunity to be responsible for customer satisfaction in all aspects of the job. Increased throughput decreased downtime regular Preventive Maintenance regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company.
This position reports to the North Central Service Manager and is part of the North Central District located in Midwest and will be working remotely to cover Missouri and southern Illinois. Residency within St Louis city limits required.
In this role you will have the opportunity to:
Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a first time fix.
To manage a customer account in its entirety and when accessing an account determine on where we can add more value by offering other services (i.e. reagents consumables additional or new equipment leads service on nonagreement instruments etc.).
Opportunity to build and grow strong customer relationships while directly contributing to both individual and district revenue success. And play a key part in driving annual revenue targets supporting field service maintenance agreement growth through monthly recurring billing and partnering with Sales via lead generation initiatives. Achieve visibility and accountability with an expected yearoveryear growth target of 810%.
The selected candidate will possess the following:
Experience using standard test equipment to troubleshoot and service instrumentation.
Excellent customer communication skills with the ability to clearly convey information and build strong relationships.
The essential requirements of the job include:
Associates degree in mechanical or electrical engineering biological or life science or a similar discipline or equivalent military experience. Relevant professional experience may be considered in lieu of formal education.
Travel Motor Vehicle Record & Physical/Environment Requirements:
Ability to lift 50 pounds
Must have a valid drivers license with an acceptable driving record
Local travel is required for this role daily. Ability to travel overnight 25 50% of the time.
It would be a plus if you also possess previous experience in:
Prior field service experience in related field.
Bachelors degree in a scientific discipline.
Highly computer literate (Microsoft Office Suite PowerBI Sales Force ServiceMax).
Beckman Coulter Life Sciences a Danaher operating company offers a broad array of comprehensive competitive benefit programs that enhance our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Life Sciences we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote work arrangements for eligible roles and are committed to providing enriching careers regardless of the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Your interview team will provide additional information about this remote work arrangement. Explore the flexibility and challenges that working at Beckman Coulter Life Sciences offers.
The salary range for this role is $60000 $80000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for sales incentive pay.
We offer a comprehensive benefits package including paid time off medical/dental/vision insurance and a 401(k) plan to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remain in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law.
The U.S. EEO posters are available here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .
Required Experience:
IC
About Company
WHO WE ARE We are a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world. These are the moments that make a difference. Performing a delicate operation on an unborn baby. Minimizing waste at ever ... View more