Implementation Consultant

• Lead implementations from kickoff through go-live (plan milestones deliverables governance)
• Run client status meetings; manage risks dependencies and action items
• Translate benefits/HRIS/payroll requirements into clear configuration specs.
• Configures platform according to spec.
• Coordinate data migration carrier/payroll integrations and UAT/testing
• Partner with internal teams to deliver a smooth transition to Client Succes

• Owns the implementation project plan from kickoff through go-live including milestonesdeliverables decision points and stakeholder responsibilities.
• Facilitates recurring client status meetings drives action items to closure and communicatesprogress risks and timeline impacts to clients and internal leadership.
• Leads discovery to gather benefit plan documentation eligibility requirements payroll/HRISdetails vendor contacts and current-state processes; validates requirements against thecontracted scope.
• Analyzes employer business rules and administrative practices (benefit administration payrolldeductions eligibility retiree/union groups) and translates them into documented configurationrequirements.
• Documents and obtains approval of eligibility rules workflows plan designs rates and requiredforms/materials used for system configuration and annual renewals.
• Manages implementation documentation including benefit and rate specification documentsconfiguration sign-offs and audit trails in accordance with Bentek standards.
• Partners with technical teams to coordinate data migration activities (data extracts mappinginitial data audits cleansing and loads) and to resolve data discrepancies.
• Coordinates carrier payroll and third-party integrations by collecting file requirements andsupporting setup testing troubleshooting and readiness for production.
• Leads internal quality assurance activities including configuration peer review end-to-end testscenario validation and coordination of User Acceptance Testing (UAT) with the client.
• Provides proactive timely client communication on deliverables due dates decisions neededand next steps; maintains accurate implementation status in the client portal.
• Prepares and leads client meetings/calls (kickoff discovery configuration review testingtraining and go-live readiness) including agendas and documented action items.
• Collaborates closely with the Implementation Manager and cross-functional partners (ClientSuccess Engineering/Technical Support and Solutions/EDI) to ensure a coordinated clientexperience.
• Tracks issues risks and dependencies; escalates blockers; and implements mitigation plans tokeep projects on schedule and within scope.
• Coordinates go-live planning and transition to Client Success including training delivery finalvalidations and support readiness.
• Builds collaborative relationships with client representatives (HR Payroll IT Benefits) andPartners (Brokers Carriers) to ensure timely decisions and accurate implementation outcomes.
• Maintains client-facing implementation materials in the Bentek client portal (statusdeliverables documentation and communication history).
• Contributes to continuous improvement initiatives (templates checklists playbooks andprocess enhancements) and other projects as assigned.

• Is Proficient in Microsoft Office Suite (especially Excel) and comfortable learning new web-basedsystems.
• Knowledge of benefits enrollment/administration and/or HRIS payroll or ERP platforms.
• Excellent verbal and written communication skills including the ability to lead client meetingsand translate complex requirements into clear documentation.
• Strong organizational skills with the ability to manage multiple timelines prioritize competingdemands and maintain attention to detail.
• Self-motivated and proactive with regard to identifying issues escalating risks and drivingresolution.
• Experience with project tracking tools (e.g. Jira) and project plans/schedules (e.g. MicrosoftProject) is a plus.
• Exposure to data migration eligibility/payroll audits carrier file testing (e.g. 834 or customformats) and UAT coordination is preferred.

• Bachelors degree in human resources Business Administration Information Systems or arelated field (or an equivalent combination of education and experience) is highly preferred.
• Prior experience implementing configuring or working with Benefits Administration/HRIS/ERPor similar software is highly preferred.
• 1-3 years of professional experience in HR/Benefits preferred.
• Valid Drivers license is required.

BenTek is an equal opportunity employer and does not discriminate against any applicant or employee because of race color religion sex national origin disability age or military or veteran status in accordance with federal addition BenTek complies with applicable state and local laws governing nondiscrimination in employment in every jurisdiction in which it maintains facilities. BenTek also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.