Assistant Village Manager

Support the daily operations of this beautiful property providing support to the Village Manager and the you passionate about making a positive impact in the lives of seniors in the communityWould you like to join ateam that createsmeaningful relationships and finds the fun ineveryday lifeAre you looking to build a rewarding career in a value-driven and growing businessIf you answered yes we invite you to embark on an extraordinary journey as our Assistant Village Manager at Keyton!Keyton Perks & BenefitsCompetitive salary with opportunities for continuing developmentA supportive and friendly work environment4x Wellbeing Days (one per quarter). Thats almost an additional week off in addition to your annual leave!Fitness Passport for you and your familyReward & recognition servicesDiscounted health insurance annual vaccinations and skin checksThe chance to make a real difference in the lives of our residentsAbout KeytonWith over 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal: We Lead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. The RoleAn exciting opportunity has become available for an energetic Assistant Village Manager to join our super friendly team at Lexington Lexington Gardens youll be part of a welcoming retirement community where quality of life connection and care are at the heart of everything we do. Set within beautifully landscaped gardens the village offers a relaxed resortstyle environment that residents are proud to call community features vibrant shared spaces wellbeing services and lifestyle amenities that encourage residents to stay active social and engagedfrom the onsite café and bowling green to creative spaces that support hobbies and the Assistant Village Manager will be focused on supporting operational functions of the village and managing day-to-day activities and competing priorities ensuring the village is properly maintained for the enjoyment of the to the Village Manageryour key accountabilities in this role will include:Supporting the day-to-day operations at the villageImplementing operational plans & projectsEnsuring compliance with all laws and regulations applicable to the villageImplementing company policies strategies and plans to maintain residents satisfactionAssisting with running of village events social calendar and activitiesContributing to effective resident management to foster strong customer relationships and support delivery of village maintenanceProviding assistance with the preparation of budgets financial processing and procurementSupporting the provision of a safe working environment for all staff contractors visitors and You AreHaving a vibrant people-centric focus will see you thrive in this role as will:Having demonstrated experience working in a customer service roleAn ability to balance different priorities and manage day-to-day expectations for the residents and their familiesDemonstrated experience in complaint management and dispute resolution ensuring issues are resolved efficiently and professionallyExperience in roles focused on community connection and engagement would be highly regardedExceptional communication and interpersonal skillsHaving a proactive solutions-focused mindset with a commitment to resident wellbeingHaving excellent computer skills (confident with the use of Microsoft Office Suite and various online applications)Having a genuine love for working with seniorsHaving a compassionate nature with a deep understanding of the unique needs of independent living seniorsHaving a current First Aid Certificate & CPR Certificate or be willing to obtainWillingness to learn and professionally develop along with a proactive and can-do to Join the FunIf youre passionate assisting with the daily operations of a vibrant and caring community for independent living seniors wed love to hear from you! Apply now and be a part of something truly submit your resume and cover letter to the link your cover letter please highlight your interest in the Assistant Village Manager opportunity and explain how your skills qualifications and interests align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November with supporting documentation prior to joining.