Description
ONSITE ONLY: Temp-To-Hire Call Center Representative
Location: ONSITE ONLY Milwaukee WI
Mandatory Paid Training 3 weeks
$17.00 per hour in trainingand production
Hours: Training and working hours are full-time 8 AM-4:30 PM (or last call waiting in queue) Monday-Friday. No weekends.
What you get:
About The Role
As aTemp-to Hire Call Center Representative youwillbe responsible for:
Answer inbound callsregardingchild support receipts and disbursements
Handle standards in a fast-paced large call volume environment.
Utilize multiple computerized systems multi-tasking and document each call.
Respond to Wisconsin child support inquiries and complaints using a standard script and procedures.
Gatherinformation andresearch/resolve inquiries.
Inform callers about the services available and assess callers needs.
Requirementsto be successful in this role you will:
Have a High School Diploma or an equivalent level of education.
Be able to successfully pass a background check and fingerprinting.
6monthscustomer service experience or equivalent in a high-volume call center environment preferred.
candidates will have:
Excitementfor innovative technology.
Calm conflict resolution and problem-solving skills.
100% attendance and punctuality commitment.
The ability to convey complex information clearly and concisely.
Astrong work ethic.
Effective andaccuratewritten and verbal communication skills.
Detail-oriented.
Effective problem-solving skills.
Well organized.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00
Required Experience:
Contract
Description ONSITE ONLY: Temp-To-Hire Call Center Representative Location: ONSITE ONLY Milwaukee WI Mandatory Paid Training 3 weeks $17.00 per hour in trainingand production Hours: Training and working hours are full-time 8 AM-4:30 PM (or last call waiting in queue) Monday...
Description
ONSITE ONLY: Temp-To-Hire Call Center Representative
Location: ONSITE ONLY Milwaukee WI
Mandatory Paid Training 3 weeks
$17.00 per hour in trainingand production
Hours: Training and working hours are full-time 8 AM-4:30 PM (or last call waiting in queue) Monday-Friday. No weekends.
What you get:
About The Role
As aTemp-to Hire Call Center Representative youwillbe responsible for:
Answer inbound callsregardingchild support receipts and disbursements
Handle standards in a fast-paced large call volume environment.
Utilize multiple computerized systems multi-tasking and document each call.
Respond to Wisconsin child support inquiries and complaints using a standard script and procedures.
Gatherinformation andresearch/resolve inquiries.
Inform callers about the services available and assess callers needs.
Requirementsto be successful in this role you will:
Have a High School Diploma or an equivalent level of education.
Be able to successfully pass a background check and fingerprinting.
6monthscustomer service experience or equivalent in a high-volume call center environment preferred.
candidates will have:
Excitementfor innovative technology.
Calm conflict resolution and problem-solving skills.
100% attendance and punctuality commitment.
The ability to convey complex information clearly and concisely.
Astrong work ethic.
Effective andaccuratewritten and verbal communication skills.
Detail-oriented.
Effective problem-solving skills.
Well organized.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00
Required Experience:
Contract
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