Temp-To-Hire Call Center Representative

Conduent

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profile Job Location:

Milwaukee, WI - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description
ONSITE ONLY: Temp-To-Hire Call Center Representative
Location: ONSITE ONLY Milwaukee WI

Mandatory Paid Training 3 weeks

$17.00 per hour in trainingand production

Hours: Training and working hours are full-time 8 AM-4:30 PM (or last call waiting in queue) Monday-Friday. No weekends.
What you get:
  • Paid Training
  • Great Work Environment
  • Perkspot
  • NO WEEKENDS
  • Opportunity to get to regular status after90 are able to make more per hour based on quality and production after going to regular status.
About The Role

As aTemp-to Hire Call Center Representative youwillbe responsible for:
  • Answer inbound callsregardingchild support receipts and disbursements
  • Handle standards in a fast-paced large call volume environment.
  • Utilize multiple computerized systems multi-tasking and document each call.
  • Respond to Wisconsin child support inquiries and complaints using a standard script and procedures.
  • Gatherinformation andresearch/resolve inquiries.
  • Inform callers about the services available and assess callers needs.
Requirementsto be successful in this role you will:
  • Have a High School Diploma or an equivalent level of education.
  • Be able to successfully pass a background check and fingerprinting.
  • 6monthscustomer service experience or equivalent in a high-volume call center environment preferred.
  • Eligible to work in the US.
candidates will have:
  • Excitementfor innovative technology.
  • Calm conflict resolution and problem-solving skills.
  • 100% attendance and punctuality commitment.
  • The ability to convey complex information clearly and concisely.
  • Astrong work ethic.
  • Effective andaccuratewritten and verbal communication skills.
  • Detail-oriented.
  • Effective problem-solving skills.
  • Well organized.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00





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Contract

Description ONSITE ONLY: Temp-To-Hire Call Center Representative Location: ONSITE ONLY Milwaukee WI Mandatory Paid Training 3 weeks $17.00 per hour in trainingand production Hours: Training and working hours are full-time 8 AM-4:30 PM (or last call waiting in queue) Monday...
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COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more

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