Interim Head of Digital Operations

Job Description

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Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared

Job Title: Interim Head of Digital Operations

INSIDE IR35

Day Rate - NEG

Duration: 34 months (initial)

Location: London 2 Days Per week

Start: ASAP

Overview

Were seeking an experienced Interim Head of Digital Operations to stabilise and lead core technology operations across infrastructure and systems within a Microsoft Azure environment.

This is a hands-on leadership role focused on ensuring operational resilience driving performance and providing clear direction across digital operations during a critical period of change.

Key Responsibilities

• Provide interim leadership across Digital Operations covering infrastructure platforms and core systems
• Own the stability performance and security of a predominantly Azure-based cloud estate
• Lead and support teams across:
• Cloud Infrastructure (Azure)
• Systems / Enterprise Applications
• Service Operations / IT Support
• Assess current operating model and implement quick-win improvements to enhance reliability and efficiency
• Drive incident problem and change management maturity
• Ensure robust governance monitoring and reporting across services
• Partner with senior stakeholders to align operations with wider digital and transformation objectives
• Manage third-party vendors and service providers ensuring delivery against SLAs
• Support ongoing or planned cloud optimisation / migration initiatives.

Key Skills & Experience

• Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred)
• Strong background in cloud-first environments particularly Microsoft Azure

Deep understanding of:

• Infrastructure operations (cloud & hybrid)
• Enterprise systems/platforms
• IT service management (e.g. ITIL frameworks)
• Track record of stabilising or transforming underperforming operations
• Comfortable operating in ambiguous fast-paced environments with immediate impact expected
• Strong stakeholder management able to engage at exec level and translate technical issues into business impact
• Experience managing third-party vendors and outsourced services

Desirable

• Experience in digital transformation or turnaround environments
• Exposure to DevOps / SRE practices
• Familiarity with security and compliance frameworks in cloud environments

Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared

Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared

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