Cocktail Server TAO Restaurant Las Vegas

POSITIONSUMMARY:

Actively takes orders conducts full and complete beverage/food service and monitors guests lounge/bar experience. Interacts with the lounge/bar guests fellow team members and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIALFUNCTIONSOFTHEPOSITIONINCLUDEBUTARENOTLIMITEDTO:

• Anticipateandaccommodateallneedsoftheguests
• Providesprofessionalandexceptionalservice
• Presentsmenusanswersquestionsandmakessuggestionsforallbeverageandfooditems
• Informguestsofallfoodandbeveragespecialswithprices
• Requiredtosolicitanyallergyordietaryrestrictionsfromeachguest
• AccuratelyentersallordersintothePOSsystem
• Ensuresthedeliveryofallfoodandbeveragetotheguests
• Maintaingeneralcleanlinessofassignedstationsandtheentirevenue
• Followsupervisorsinstructionscommunicatewithandsupportco-workersandbeateamplayer
• Possessesin-depthknowledgeofallfoodandbeveragemenusandthecompany
• Servesallalcoholicbeveragesinaccordancewithallstateregulationsandalcoholawarenesstrainingstandards
• Followsallcompanyprocedureswhenprovidingbottleservice
• Followspropercash/paymentcardprocedures
• ComplieswithDepartmentofHealthandcompanysanitationstandards
• Accuratelycompletesallend-of-shiftfinancialprocedures
• CommunicatestheneedsofthegueststoFront-of-HouseandHeart-of-Housesupportstaffmanagersandchefs
• Properlysets-upcocktaillounge/barandsidestationsperformsside-workandotheropening/closingproceduresas directed by management including:
• Ensuresallloungefurnitureiscleanandfreeofdebris
• Setstableswithpropersettings
• Stocksside-stationswithprescribedsupplies
• Performsopening&closingside-workasprescribed
• Reportsallbreakageanddamageofequipmentorfurnitureimmediatelytomanagement
• Attendsandparticipatesindailypre-servicemeetings
• Attendsandparticipatesinanytrainingsessionsordepartmentalmeetings
• Learnbylisteningobservingotherteammembersandsharingknowledgewhileleadingbyexample
• Portraysapositiveandprofessionalattitude
• DemonstratesknowledgeofTaoGroupHospitalityitspartnersandsupportinghotelenvironments
• Worksaspartofateamandprovideshelpandsupporttoallteammembers
• Assistand/orcompleteadditionaltasksasassigned

TRAININGREQUIREMENTS:

• TaoGroupHospitalityin-venuecocktailservertrainingAlcoholAwarenessCertificationFoodHandlingCertificate.

EDUCATION/WORKINGKNOWLEDGE:

• Previoushospitalityexperience
• Previouscocktailand/orfloorserverexperience
• Experienceinahigh-volumerestaurant/nightclub/lounge

SKILLS/PHYSICALDEMANDS/WORKENVIRONMENT/SCHEDULE:

Theworkenvironmentcharacteristicsand/orphysicaldemandsdescribedherearerepresentativeofthoseateammember encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Abilitytowriteandverballycommunicate
• Musthavegoodpositiveenergythroughouttheday
• Mustbeabletoprintlegiblyforteammembersmanagementandgueststoread
• Mustbeabletokneelbendandstandforextendedperiodsoftime
• Mustbeabletomovequickly
• Mustbeabletopushandliftupto50lbs.
• Work in an environment that is subject to varying levels of noise crowds and smoke the severity of which depends upon the guest volume
• Mayworkextendedhoursirregularshiftseveningand/orweekendshiftsandholidayworkmaybe
• Exposuretocleaningmaterials
• Exposuretohotkitchenelementsorcleaningmaterials.
• Mayworkextendedhoursirregularshiftseveningand/orweekendshiftsandholidayworkmaybe
• OfficeCasinoNightclubBarLoungeand/orRestaurantworkingenvironment
• Maintainaprofessionalneatandwell-groomedappearanceadheringtoCompanystandards
• Mustbeeffectiveaspartofateam;abilitytointeractwithinternalandexternalcustomersmanagersandco-workers in a professional courteous manner
• Abilitytomaintainconfidentiality
• Ability to handle a fast-paced busy and somewhat stressful environment