Facility Customer Service Coordinator

Sherwin-Williams

Job Location:

Roanoke, VA - USA

Hourly Salary: $ 17 - 23

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

The Facility Customer Service Coordinator works closely with customers to determine their needs answer their questions about Sherwin-Williams products and recommend the right position contributes to the growth of our business through supporting current and potential customers handling inquiries and determining their product needs.

Location: 610 Connecticut Ave. NE Roanoke VA 24012
Schedule: Full-time Monday - Friday 1st shift
Compensation: $17.82 - $23.11 hourly

Responsibilities

Address customer inquiries via telephone and email by providing accurate information regarding products and product applications
Ensure high levels of customer satisfaction through excellent service
Build positive relationships with customers
Intake process and verify customer orders to ensure they are completed and documented accurately
Build and maintain knowledge of all products to ensure effective customer recommendations
Act as a liaison between customer sales representatives and store staff
Ensure compliance with policies and procedures including safety loss prevention and security
Follow quality service standards and comply with procedures rules and regulations
Assist with moving and loading products
Operate batch tinting equipment as needed

Qualifications

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment
Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion
Must be able to read write comprehend and communicate in English
Must have at least one (1) year of work experience in customer service retail or sales

Preferred Qualifications:

Have an associates degree or higher in Business Sales or Marketing
Have at least one (1) year of experience working as a Facility Coordinator
Have at least three (3) years of work experience in customer service retail or sales
Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit) pallet jacks hand trucks order pickers vacu-hoists drum dollies conveyor belts etc.)
Have previous work experience selling paint and paint-related products
Have prior work experience operating tinting or color matching equipment

Required Experience:

DescriptionThe Facility Customer Service Coordinator works closely with customers to determine their needs answer their questions about Sherwin-Williams products and recommend the right position contributes to the growth of our business through supporting current and potential customers handling in...

Description

Location: 610 Connecticut Ave. NE Roanoke VA 24012
Schedule: Full-time Monday - Friday 1st shift
Compensation: $17.82 - $23.11 hourly

Responsibilities

Address customer inquiries via telephone and email by providing accurate information regarding products and product applications
Ensure high levels of customer satisfaction through excellent service
Build positive relationships with customers
Intake process and verify customer orders to ensure they are completed and documented accurately
Build and maintain knowledge of all products to ensure effective customer recommendations
Act as a liaison between customer sales representatives and store staff
Ensure compliance with policies and procedures including safety loss prevention and security
Follow quality service standards and comply with procedures rules and regulations
Assist with moving and loading products
Operate batch tinting equipment as needed

Qualifications

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment
Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion
Must be able to read write comprehend and communicate in English
Must have at least one (1) year of work experience in customer service retail or sales

Preferred Qualifications:

Have an associates degree or higher in Business Sales or Marketing
Have at least one (1) year of experience working as a Facility Coordinator
Have at least three (3) years of work experience in customer service retail or sales
Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit) pallet jacks hand trucks order pickers vacu-hoists drum dollies conveyor belts etc.)
Have previous work experience selling paint and paint-related products
Have prior work experience operating tinting or color matching equipment

Required Experience:

Apply Now

About Company

Sherwin-Williams

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more

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