Director, Product Management Vehicle Commerce
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Job Location:
Warren, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Position Overview
The DirectorofProduct Management Vehicle Commerceis part of theCustomer Experience Platforms (CXP)Product group andisaccountable for the platforms and experiences that help prospective GM buyers discover configure visualize and move toward purchase across GM brand sites and retail platforms globally.
You will lead the portfolio across Vehicle Data & Visualization Vehicle Sales Platforms Sales Lead Management and cross-product integrationthe pre-checkout shopping stack behind GMs vehicle commerce strategy.
You are a seasoned people leader and technical product executive who translates complex customer needs and globalobjectivesinto clear platform strategy aligns a diverse stakeholder set and makes high-judgment tradeoffs in ambiguous multi-market environments.
Key Responsibilities
Strategic Leadership & Vision
Product Roadmap & Global Platform Strategy:Own a multi-year product-led roadmap based on build once deploy everywhere Enablesregional go-to-market needs via reusable capabilitiesnot bespoke builds.
Vehicle Shopping Experience Vision:Set the end-to-end vision for discovery configuration visualization and lead creationfrom first visit to qualified sales lead. Ensure vehicle data imagery configuration tools andflowswork coherently across brands and global markets.
AI-Led Shopping Innovation:Define how AI will transform shopping (conversational discovery guided selling intent-driven configuration intelligent lead scoring) andexecutein a disciplined platform-first way aligned to GMs data ecosystem.
Product Management Excellence
Execution & Operating Model:Establishclear processes for intake prioritization and review. Empower cross-functional teams to collaborate and deliver value especially during multi-workstream vehicle launches.
End-to-End Funnel Ownership:Own critical journeys from awareness through configuration visualization and lead submission.Create clear accountability for shopping outcomes.
Measurement & Governance:Define and maintain KPIs for the portfolio.Partner cross-functionallyon shared outcome frameworks and governance.
Platform & Technology Strategy
Global Vehicle Shopping Platform:Define the end-to-end pre-checkout experience with clear ownership and simple integration so markets can launch reliably at scale. Own the strategy to sunset legacy regional configurators.
Vehicle Visualization Platform:Drive the roadmap from MVP to 3D configurator integration automated 2D-to-3D conversion AI-generated backgrounds and emerging AR/VR use cases while strengthening the asset pipeline.
AI & Automation for Vehicle Commerce:Prioritize AI/ML that improves funnel outcomes and partner with data/engineering on the contracts and infrastructureto scale.
Team & Cross-Functional Leadership
Comfort with Ambiguity Makes pragmatic high-judgment decisions amid multi-stakeholder complexity legacy constraints and evolving regional needs.
Talent Development & Culture:Build andretaina high-performing product team with platform depth cross-regional empathy and growing AI fluency. Foster accountability learning and continuous improvement.
Customer and Operator Empathy Balances buyer marketing sales ops regional and dealer needs; designs experiences and tools that reduce friction for all.
Qualifications
Required Experience
15 years in digital product management including global platform delivery eCommerce or digital retail at scale (B2C and/or B2B).
Track recorddelivering complex multi-market platforms acrossconsumer web and mobile shopping experiences.
Experience turning complex data ecosystems into intuitive high-confidence customer experiences.
Hands-on enterprise integrations and ability to manage vendors (e.g. Salesforce legacy partners).
Experience applying AI/ML to shopping discovery or sales ops (e.g. lead scoring intent detection guided selling data validation automation).
Proven people leadership across senior PMs and cross-functional teams through multi-year platform transformation/modernization.
Education
Bachelors degree required in a relevant field (e.g. Computer Science Engineering Business Information Systems or related).
MBA/advanced degree preferred or equivalent experience leading complex platform and product transformations at scale.
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
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All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
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Required Experience:
Director
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
