Senior Group Manager CCA Inbound Logistics
Warren, OH - USA
Job Summary
Job Description
The Role
Lead the transformation of domestic and international inbound logistics for Customer Care & Aftersales (CCA). This role is accountable for reshaping how inbound logistics is executed across North America leveraging advanced planning tools automation data and digital capabilities to strengthen service and operational stability driving the broader endtoend network fulfillment performance.
The Senior Group Manager owns execution excellence and continuous improvement across inbound freight operations and financial management. This role is responsible for delivering results at scale - translating strategy into disciplined execution and continuously elevating how the inbound network performs as a critical part of the CCA fulfillment ecosystem.
This leader operates through managers and strategic partners builds strong crossfunctional and external relationships and develops leadership capability to sustain a performancedriven technologyenabled logistics organization.
What Youll Do
Strategic & Network Leadership
Lead domestic and international inbound logistics for CCA balancing cost service quality and network resiliency.
Serve as a logistics subjectmatter expert designing and executing business processes digital tools and network optimization together with his team cross-functional experts and external partners.
Own budget operating plans and variance management using data and business cases to drive efficiency and change.
International Logistics
Manage global logistics service providers and freight forwarders ensuring performance compliance and continuous improvement.
Partner with carriers consolidation and GMCCA facilities to ensure reliable inbound material flow.
Domestic Logistics (Accessory & EV)
Manage and support GM and partner crossdocks in the U.S. and Mexico.
Support truckload and LTL inbound bids routing strategy and carrier performance.
Oversee EV battery logistics and provide inbound support for Accessories.
CrossFunctional Collaboration & Governance
Partner with Finance and logistics segment leaders on planning reporting and performance management.
Collaborate with GMCCA and enterprise teams (e.g. Operations Purchasing IT Facilities) to deliver network priorities and initiatives.
Serve as a point of contact for external partners and regulatory matters as needed.
People Leadership & Culture
Lead and develop a team of individual contributors owning performance development and engagement.
Build talent and succession pipelines while fostering an inclusive highperformance culture.
Lead through change by clearly communicating priorities connecting strategy to execution and reinforcing GM behaviors and values.
Your Skills & Abilities (Required Qualifications)
Bachelors degree. Preference for a degree in Business Supply Chain Engineering or a related field.
10 years of relevant experience in operations logistics or supply chain with exposure to both strategic and executional responsibilities. (any internship or co-op experience will not be considered)
Proven track record of directly leading teams driving results holding self and others accountable and managing performance and development as a People Leader.
Demonstrated strategic orientation and comfort operating in ambiguity; ability to challenge norms simplify complexity and design pragmatic solutions for a dynamic logistics network.
Proven experience in international or crossborder logistics multimode logistics (e.g. ocean truckload LTL air) and/or EV infrastructure / battery logistics.
Strong leadership and communication skills including the ability to influence at multiple levels build alignment across functions and represent GM CCA in external forums.
Ability to analyze data develop actionable insights and present concisely to all levels of leadership (written and verbal).
Excellent problemsolving and decisionmaking skills.
Strong interpersonal skills with demonstrated ability to lead diverse and crossfunctional teams mentor and motivate others and drive followership through change.
Ability to travel up to 10% of the time domestically and internationally to visit facilities partners and crossfunctional stakeholders.
What Will Give You a Competitive Edge (Preferred Qualifications)
Developed skillset with data and logistics tools such as Power BI advanced Excel Transportation Management Systems (TMS) and emerging technologies (e.g. AIenabled analytics).
Demonstrated success in building or transforming logistics organizations including budget ownership forecasting and variance management.
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
Manager
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.