Instrument Sales Representative, Human Identification

Work Schedule

Environmental Conditions

Job Description

Role Overview

This Account Manager role supports the Human Identification (HID) business by driving adoption of products and services and growing revenue within a regional territory. The role focuses on building strong customer relationships expanding product use and delivering best in class customer experience.

Key Responsibilities

• Manage and grow relationships with forensic laboratories and law enforcement agencies.
• Develop and execute sales plans to increase adoption of HID products including Rapid DNA technology.
• Understand customer goals and recommend solutions that align with their needs.
• Maintain accurate forecasts manage the sales pipeline and develop territory strategy and prepare business reviews.
• Collaborate with cross-functional teams to support sales growth across North America.

Skills

• Ability to probe and identify customer needs and strong consultative selling skills.
• Strong organizational skills including forecasting and pipeline management.
• Technical aptitude with scientific instruments and consumables.
• Clear listening communication and presentation skills.
• Ability to build relationships and work collaboratively across teams.

Knowledge

• Understanding of capillary electrophoresis qPCR and Rapid DNA technologies.
• Familiarity with the forensic and law enforcement markets (preferred).
• Awareness of competitor offerings and key differentiators.
• Ability to navigate complex organizations and sell cycles including state and local government environments.

Qualifications

• Bachelors degree in Chemistry Biochemistry Molecular Biology or equivalent. Advanced degree preferred.
• Requires 5 years of experience in sales or support of analytical instruments and related products.
• Willingness to travel up to 60%.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

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