Technology Trainer

As a Technology Trainer at TOMRA Food you help people succeed with our technology. Your work supports customers and internal teams as they learn adopt and confidently use TOMRA Food solutions in realworld environments. Through thoughtful training experiences and clear communication you make complex technology accessible and practical. By listening to customer needs and continuously improving how we teach you help build longterm capability and strengthen TOMRA Foods role as a trusted partner in the food processing industry.

In this role you value working closely with customers and internal teams to understand their goals and challenges. You listen carefully communicate clearly and adjust your training approach to support different learning needs and realworld conditions. Your approach helps customers feel supported and confident as they use TOMRA Food technology in their daytoday operations

Primary Job Functions:

• Design develop and deliver engaging training/course content for external customers and internal teams.
• Creating and update engaging training materials technical documents and structured learning content that support onboarding upgrades and new product features.
• Conduct additional training needs assessments during customer interactions and propose targeted training solutions to support skill gaps and product adoption.
• Partner with field service technical support and service leadership teams to identify and address skills deficiencies with structured corrective training.
• Support customers during implementation to encourage confident use and adoption of TOMRA technology.
• Contribute to TOMRA Foods digital learning channels such as knowledge base articles webinars and online courses.
• Build and maintain strong working relationships with customers.
• Deliver training projects on time and to a high standard of quality.
• Promote a Safety First culture throughout the company our customers and our industry.

Qualifications :

Required Skills/Abilities:

• A Bachelors degree in electrical electronic mechanical mechatronics sustainable manufacturing or industrial engineering is preferred.
• 3 years of experience in technical service or a comparable technical environment.
• Experience delivering training in a technical or operational environment including virtual or remote formats.
• Ability to build trust and credibility when working with individuals and groups.
• Ability to understand interpret and clearly explain technical concepts and procedures.
• Experience reading analyzing and applying technical documentation and procedures.
• Strong written and verbal communication skills for training delivery and documentation.
• Proficiency in Microsoft Word and PowerPoint.
• Customerfocused approach when delivering training and support.
• Ability and willingness to travel nationally and internationally with travel representing approximately 40% of the role.
• Ability to work in an open office environment and at industrial customer sites.
• Ability to work in food processing plants farms cold storage facilities and outdoor environments with varying temperatures.

Additional Information :

Pay Band

For U.S. applicants in accordance with applicable disclosure requirements the anticipated annual base pay range for the Field Service Engineer position is $65016 to $81270. The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and location. Also certain positions are eligible for additional forms of compensation such as bonuses.

Why work for us:

Be part of a mission to transform how we all obtain use and reuse the planets resources to enable a world without waste. We love innovation a collaborative environment where idea sharing and thinking outside the box is encouraged. 

What we offer:

• Comprehensive medical dental and vision plans with 100% employee premium coverage
• 31 days of PTO annually (vacation sick and holidays) increasing with tenure
• 401(k) with 100% match on the first 4% of your contributions
• 8 weeks of fully paid parental leave for eligible employees
• Up to 4 days of paid bereavement leave to support employees during personal loss
• Employee Assistance Program supporting mental emotional and financial well-being
• Inclusive culture that values diversity well-being and teamwork
• Global career growth opportunities with strong internal promotion record

Proud Gold Level 2024 & 2025 Cigna Healthy Workforce Award recipient

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race color religion gender gender identity age national origin disability parental or pregnancy status marriage and civil partnership sexual orientation veteran status or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time