Sr Field Application Specialist

At Thermo Fisher Scientific youll discover impactful work innovative thinking and a culture dedicated to working the right way for the right reasons - with the customer always top of mind. The work we do matters like helping customers find cures for cancerandprotecting the environment. As the world leader in serving science with the largest investment in R&D in the industry our colleagues are empowered to realize their full potential as part of a fast-growing global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.

Location Information:

This role supports our Lab Automation groupwith headquarters in Burington Ontario.Our team designs manufactures and installs robotic solutions globally accelerating drug discoverysynthetic biology research and clinical testingfor major pharmaceutical and biotechnology customers.Learn more about Laboratory Automation on ourwebsite you will make an impact:

As aSr. Field ApplicationSpecialistyouplay an important rolein theimplementation ofcustom automated laboratoryprojects.This will be achieved through applying Thermo Fisher Scientifics Momentum Automation Workflow software and will include testing &problem solvingof automated robotic systems integrated with specialized instrumentation to defined specifications.Understanding the customersscientificworkflows will enable you to optimize processes for efficiency and consistent high-quality results.

What you will contribute:

Team Collaboration

• Collaborate with multi-functional project teams thatincludetheendcustomerApplication ScientistsProject Managers Integrators DesignersandSoftwareDevelopersto plan anddevelopETO solutions

• Optimize the customers workflows for throughput while delivering reliable results

• Lead discussionsasthe domainexpertand provide customers with system introduction-level training

• Share feedbackwith internalteams to help drive and implement continuous improvements

Key Responsibilities

• Translatecustomerscientificrequirementstodevelop implement andvalidatecomplexlarge-scaleautomatedworkflows usingour scheduling softwareintegrated witha widearray ofdiagnostic laboratory instruments.

• Serve as the technical lead in definingdata-handlingrequirements and configuring systems to interact with the customers Lab Information Management System (LIMS) as needed.

• Teachand optimize robot/movermotionand workflowsfor efficiencyand reliability

• Conduct robust testing strategies to ensure customer satisfaction andsuccessfully achieve site acceptance test (SAT) approval

• Ensure systems are integrated according to best practices and defined standard operating procedures

How will you get there

Education:

• Bachelorsdegree inscience (BiologyChemistry Computer)Engineeringorrelatedfield

Experience:

• 8yearsminimumrelevant industryexperience

• 5yearsin a role directly collaborating with customers in a professional environment

• Experience in Pharmaor Biotechindustriesworking withlaboratoryinstrumentation considered an asset

Knowledge & Skills:

• High proficiency insoftwareproblem-solvingtechniquesand ability to troubleshoot electro-mechanicaldevices

• Strong analytical skills to identify and addressappropriate solutions to complex requirements

• Proficiency with programming languages (C Python or other)

• Familiarity with IQ/OQ validation or GxP requirementsis considered an asset

• Solidunderstanding ofsoftware andcomputer communications

• Demonstrated ability tolead influence and collaborate with customers andvariousteam functions

• Strong organization planning and time leadership skills

Other Requirements:

• Valid Passport

• Ability to travel75% of the timeinternationallywithout restrictions

At Thermo Fisher Scientific each one of our 125000 outstanding minds has a unique story to tell. Join us on our missionenabling our customers to make the world healthier cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to performcrucialjob functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.