Account Director (Citibank)
Job Summary
Our client is a services business based in Ireland that utilises cutting-edge technologies to bring industry-leading expertise to their Telecommunications and Financial Services clients.
They are adept at developing custom innovations that streamline their clients workflows and improve operational efficiency. With a commitment to quality and customer satisfaction they have earned a reputation as a trusted partner for businesses seeking reliable software services.
The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with them (Citi is one of our clients largest accounts).
Key Responsibilities:
- Manage executive relationships with stakeholders from Citibank concerning the provision of the ongoing services business and revenues
- Own customer relationships for assigned accounts and take the lead in customer communications
- Evangelise my clients capabilities with a view to becoming viewed as a strategic partner to Citi
- Hunt for new opportunities and business areas that my client can support Citi with and ultimately sell more time and material consulting and bespoke project solutions
- Grow the opportunity pipeline and increase revenues within the account
- Work with our clients executive team to develop and implement a successful account plan
Profile Requirements
- Existing experience selling to Citi and being familiar with their internal structures and ideally key stakeholders
- Prior experience selling software services / ITO / IT or Network Systems Integration Services
- Capable of working with presales solutions architects to create and deliver compelling service pitches
- The client provides European-based resources based in Ireland so candidates will ideally have some experience selling services for a near-shore local supplier
- The client is a high-growth services business but a few hundred people strong and hence candidates will need an entrepreneurial flare and be able to work in a relatively small company environment
- High emotional intelligence empathy and interpersonal skills
- High level of independence and professionalism
- Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
- Overall knowledge of business development
- Strong analytical and goal-oriented mindset
- Detail orientated
- Provide accurate pipeline reporting
Please ignore the salary levels mentioned on the job board - candidates will be assessed individually depending on the business benefit they bring
Required Experience:
Director
About Company
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