Community Manager Austin

Community Manager Austin (HOA Division)

Job Summary

We are seeking an experienced Community Manager to oversee the daytoday operations of a highquality singlefamily homeowners association (30 hours a week) while also supporting 12 additional portfolio communities. This role is responsible for community operations vendor and contractor management homeowner and Board relations financial oversight and compliance with governing documents and applicable HOA laws.

The ideal candidate is highly organized serviceoriented and capable of managing multiple priorities in a fastpaced environment while maintaining high service standards. This position plays a key role in ensuring communities are well maintained compliant and positioned for longterm success.

Community Operations

• Oversee daily HOA operations and ensure common areas and amenities are maintained to Board of Directors (BOD) standards.
• Conduct routine community inspections (minimum twice monthly) identify issues and drive timely resolution.
• Develop and manage preventive maintenance schedules and recurring service plans.
• Maintain accurate community records including contracts bids correspondence and maintenance logs.

Vendor & Project Management

• Solicit bids negotiate contracts and manage vendors (landscaping irrigation pool/amenities security repairs etc.).
• Oversee contractor performance verify scope completion and ensure quality standards are met.
• Coordinate capital improvement and reserve projects including scheduling documentation and outcomes.

Board Support & Communication

• Serve as the primary onsite liaison to the Board for assigned communities.
• Prepare board packets meeting agendas and operational reports.
• Provide clear recommendations and updates to the Board.
• Draft and distribute homeowner communications as needed.

Compliance & Resident Relations

• Enforce governing documents rules CC&Rs and architectural standards consistently and professionally.
• Respond to homeowner inquiries and concerns with a strong customerservice approach.
• Support resolution of escalated homeowner or board issues as needed.

Financial Oversight

• Prepare annual operating budgets and multiyear capital plans for Board review.
• Monitor monthly financials review variances and provide recommendations.
• Approve expenditures within authorized limits and follow Boardestablished controls.
• Support annual audits special assessments and largescale capital projects as requested.

Leadership & Portfolio Support

• Manage assigned HOA portfolios and ensure consistent service delivery across communities.
• Provide guidance and support for complex operational compliance or homeowner issues.
• Help standardize operational processes and best practices across managed communities.
• Monitor key performance indicators (KPIs) such as response times delinquencies and task completion.

Emergency Response & Safety

• Coordinate response to afterhours emergencies and urgent issues as required.
• Promote safety practices and incident reporting across common areas and amenities.

Qualifications

Required:

• 2 years of experience in HOA community or property management
• Strong knowledge of HOA governance governing documents and best practices
• Experience with budgeting financial reporting vendor contracts and project coordination
• Excellent communication organization and customerservice skills
• Proficiency in HOA management software and Microsoft Office Suite
• Reliable attendance and ability to manage multiple priorities

Preferred:

• Bachelors degree or equivalent experience
• 5 years of management experience (HOA property management facilities hospitality or related field)
• Industry certifications (CMCA AMS PCAM CAI)
• Experience managing largescale or highend communities
• Bilingual (English/Spanish) is a plus

Work Location & Schedule

• Onsite within a primary community approximately 30 hours per week
• Oversight of 12 additional portfolio communities
• Fulltime position with a flexible schedule to meet operational needs
• Occasional evenings weekends and afterhours emergency response required
• Occasional travel for training or company functions

Compensation & Benefits

• Annual salary starting at $65000 based on experience
• Eligible fulltime employees may receive a comprehensive benefits package which may include medical dental vision paid time off paid holidays and retirement plan options with employer match.

Disclaimer

This job description is not intended to be allinclusive. Duties and responsibilities may be modified at any time to meet operational needs.