Customer Service Representative

Customer Service - Hourly & Bonuses

Join AGI as a Customer Service Representative and make a meaningful impact by being the friendly face our customers our team-driven environment youll thrive on optimism teamwork and results. Were committed to inspiring the next generation and youll be at the forefront ensuring our customers get the information they need including the benefits of going solar. Your role will be crucial in building trust and satisfaction through clear and empathetic communication.

At AGI we prioritize personal and professional growth offering advancement opportunities that recognize your performance and experience. Our culture embraces hard work balanced with fun and our core values guide our expansion into new markets. Youll be part of a people-oriented environment thats exciting and professional where every team members contribution is valued. Lets embark on this journey togetherwhere your efforts are celebrated and your career can truly flourish.

• Engage with customers to provide timely and accurate information ensuring a positive experience with every interaction.
• Collaborate with team members to resolve customer inquiries efficiently fostering a supportive and cohesive work environment.
• Document customer interactions and feedback meticulously contributing to continuous improvement in our service delivery.
• Assist in the onboarding of new team members sharing insights and best practices to build a strong unified team.
• Participate in regular training sessions to refine your skills and stay ahead in a dynamic industry landscape.

• Experience in customer service ensuring every interaction is positive and informative.
• Ability to collaborate effectively with team members to resolve inquiries and enhance service delivery.
• Proven track record of documenting customer interactions accurately to support continuous improvement.
• Strong communication skills to assist in onboarding new team members and share best practices.
• Commitment to participating in regular training sessions to stay ahead in a dynamic industry.
• Empathy and patience in handling customer inquiries fostering trust and satisfaction.
• Proficiency in using customer relationship management (CRM) software to track and manage interactions.

Required Experience:

Unclear Seniority