Area Operations Manager

Patterson isnt just a place to work its a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Area Operations Manager will lead and direct multiple locations in all operations in assigned region. This position will be responsible for implementing initiatives to meet company goals ensuring locations are meeting operational KPIs customer experience optimized costs safety and regulatory compliance.

Essential Functions

To perform this job successfully an employee must be able to perform each essential function satisfactorily with or without reasonable accommodation. To request a reasonable accommodation notify Human Resources or the manager who oversees the position.

Leadership

• Develops annual operational budgets for assigned Region. Participate in development of annual PLSI business plan

• Communicates corporate strategies and quality objectives (KPIs) to the Operations Managers in assigned Region and monitor performance

• Recruits & develops direct reports in leadership and management skills as well as

• Support Operations Managers in achieving their location goals

• Establishes and monitors assigned Regions operational performance on a daily and weekly basis implementing action plans to correct operational deficiencies as required;

• Participates in contract negotiations which include transportation material handling and other related distribution/logistics needs

• Reports FC performance measures as required by leadership

• Ensures that applicable state and federal regulations are communicated to and understood by the FCs and that FCs achieve compliance utilizing guidance from the companys regulatory compliance resources

• Acquires and maintains information on distribution industry changes to remain knowledgeable of the most current distribution methods available

• Supports the company goals for continuous improvement according to the company quality management system. Ensures FCs on-going compliance with the requirements of the QMS

• Sustains an organizational culture characterized by open communication cooperation and trust

• Reviews audit results and assist in the development of action items to correct deficiencies

• Acts as liaison for FC employees

• Encourage the growth of all direct and indirect reports through skill development and goal setting

• Hold direct reports accountable for meeting performance standards and departmental performance goals

• Mentor employees measure performance and complete regular performance reviews.

• Resolve employee issues in an effective and consistent manner

• Establish and maintain relationships with both internal and external customers

• Provide FC Network support when needed (may include travel)

• Create a positive work environment that promotes creativity team work and recognition.

• Establish support promote and participate in network facility and departmental activities designed to strengthen and improve morale team work and improve the overall work environment

Additional functions

In addition to the essential functions listed above the incumbent may perform the following additional functions.

• Performs other duties as assigned

Job Qualifications

Required Qualifications

• Bachelors degree in business administration operations management and Distribution/Fulfillment Logistics or equivalent work experience is required

• 5 to 10 years in distribution operations in a leadership capacity

• Must be able to read understand and effectively administer all company policies and procedures

• Proven soft skills analytical problem solving communication interpersonal

• Organized strong attention to detail and follow through

• Demonstrated success in leadership prioritizing and time-management

• Knowledge and proficiency in systems used in daily business: warehouse management system computer applications such Excel Word PowerPoint Outlook etc.

Preferred Qualifications

• 10 years working in a logistics operation in a leadership capacity.

• Expert knowledge of all information systems used during daily business (FC computerized order and inventory system PC applications for word processing spreadsheets and databases)

• Demonstrated ability to manage a budget and execute operations plans to meet expense goals

• Experience with financial controls and the analytical skills needed to understand how the management of daily operations translates into monthly quarterly and annual expense lines

• Familiarity with procedures for capital request financial justification and project administration

Working Conditions

Environmental Factors

Office and warehouse environment. The Fulfillment center is a warehouse for the storage and distribution of dental veterinary supplies and general the buildings primary work area consists of pallet storage racking roller storage and small item storage shelving. The facility may use powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment which is provided as needed.

Physical Demands

• Able to lift & carry up to 55 pounds

• Team lift 56 to 100 pounds

• Walking and standing 20% daily

• Sitting - 80% daily

• Telephone use 60% daily

• Computer use 80% daily

Travel and On-call

This position requires air and auto travel to fulfillment centers supplier facilities and other office locations within the U.S 50% annually.

Whats In It For You:

We provide competitive benefits unique incentive programs and rewards for our eligible employees:

• Full Medical Dental and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range based on various factors such as candidate location (geographical labor market) experience and skills.

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.