Senior Python Node Developer

• AWS essential

• EC2 instance management S3 storage IAM roles and policies VPC networking

• Lambda for serverless automation (provisioning scripts event triggers)

• Experience deploying and operating production-like workloads on AWS

• Kubernetes (K8s) essential

• Deploying and managing containerized services pods deployments services ingress

• Health monitoring log inspection and rolling update management

• SSL/TLS & DNS strong working knowledge of certificate lifecycle management and DNS configuration

• Python 3.x essential

• REST API clients using requests; JSON and CSV processing

• Multi-threaded execution for data generation workloads

• Selenium / selenium-wire for browser automation

• Date/time handling flat-file generation SQLite3 interaction

• PowerShell 5.1 essential

• Orchestration scripts parameter handling pipeline chaining

• File system management log rotation invoking external tools

• Windows Task Scheduler automation

• Bash / Shell scripting environment provisioning deployment automation log management

• T-SQL / SQL Server working proficiency

• SELECT with JOINs against operational databases; stored functions; sqlcmd execution

• JavaScript custom logic within conversational AI flow nodes (conditional routing API calls data transformation)

• Maintenance of HTTP-based data generation services

• Conversational flow design intent taxonomy entity extraction disambiguation fallback and escalation patterns

• Bot platform experience Amazon Connect contact flows AWS Lex or equivalent CCaaS / IVA platform

• REST API integration for AI backends consuming LLM summary NLU and ASR/TTS services

• JSON / YAML bot schema definition flow configuration workspace import/export

• Multi-language IVA / bot configuration locale setup translated content management

• Session Border Controller (SBC) SIP trunk configuration call routing TLS media path setup

• WebRTC and VoIP protocols familiarity with softphone integration patterns

• Digital channel connectors WhatsApp Business Microsoft Teams or equivalent messaging platforms

• DTMF / IVR design touch-tone menu structures and voice-first call flows

• REST API design and consumption across a variety of platforms and authentication patterns

• JSON YAML CSV INI and pipe-delimited flat file formats

• Multi-tenant configuration management maintaining environment-specific settings at scale

• Git version control for scripts configuration files and bot/flow definitions

• Confluence technical documentation authoring and maintenance

Verint Product Knowledge

• Verint Channel Automation (CA) Cloud deployment upgrades routing and user configuration.

• Verint IVA Studio workspace lifecycle widget configuration conversation flow authoring multi-language localisation.

• Verint WFO / WFE workforce scheduling adherence scorecards queue analytics text analytics passive biometrics.

• Verint Copilot KM Answer Bot or Knowledge Management environments.

• Verint Open CCaaS framework and social messaging channel connectors.
  

Other Technical

• AI / LLM API integration experience OpenAI Amazon Bedrock or equivalent generative AI service.

• Contact centre or CCaaS domain knowledge call routing WFM workforce analytics interaction recording.

• Experience building and operating pre-sales or demo environments for enterprise software.

• Multi-locale and internationalisation experience managing configurations across multiple language variants.