Senior Technical Writer

Company:

Boeing Global Services (BGS) is looking for a Senior Technical Writer to join our Digital Content team in Englewood CO or Seattle WA. The ideal candidate is an outstanding writer with experience creating content for complex software targeted to aviation and technical audiences.

Position Responsibilities:

• Collaborates closely with editorial software development customer support product management and services to develop high-quality user-friendly content.

• Develops maintains and edits content for multi-publishing outputs according to department and company quality and development guidelines.

• Participates in the software design stages to help identify and resolve gaps between requirements technical design and to improve understanding of the workflow to help the end-user.

• Balances multiple projects including projects beyond normal scope and works as an integral part of the Scaled Agile team.

• Ensures content and delivery mechanism meets end-user needs.

• Provides regular updates on project status.

• Mentors new writers with less experience in aspects of the job.

• Influences product team by educating on our processes and standard methodologies.

• Contributes to shared knowledge and industry best-practices across a larger team.

• Collaborates with cross-functional teams to determine content needs and schedules. Works to plan to meet all scheduled deliverables. Adjusts to changing documentation needs priorities and program schedules.

• Contribute to departmental best practices including style issues organization configuration management tools and procedures.

• Perform user and task analyses to create dynamic content that meets multiple audience needs.

Basic Qualifications (Required Skills/Experience):

• 5 years experience in Technical Writing Content Development

• 3 years leading programs/projects to create innovative knowledge and information solutions

• 3 years experience working in topic-based authoring environment (ie cCMS)

• 3 years experience to competently use DITA/XML authoring tools technical writing software

• 3 years experience working in a fast-paced Scaled Agile software development environment

Preferred Qualifications (Desired Skills/Experience):

• Knowledge of developing eLearning video or other multi-media solutions

• Establish positive relationships and effectively manage customer expectations

• Ability to empathize with users and create content that meets their needs

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary pay range: $115600 - $156400

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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