SAP Application Lead (RetailSD)

SAP Application Lead (Retail/SD) -Greensboro NC

Hybrid 3 days a week Open to candidates in Raleigh or Charlotte (1-1.5 hr drive). Open for relocation candidate

POSITION OVERVIEW This role sits within the Application Managed Services (AMS) group specifically supporting a prominent client in the Retail industry. The team is focused on maintaining and optimizing SAP Retail and SD environments ensuring seamless store operations and application stability through high-level technical leadership.

DAY-TO-DAY RESPONSIBILITIES

• Provide hands-on Application Maintenance Support (AMS) and resolve urgent production issues.
• Manage client relationships and act as a primary point of contact for SAP Retail processes.
• Oversee and lead the offshore delivery team to ensure project milestones are met.
• Manage Retail-specific processes including Promotions Store Operations and Store Sales.
• Utilize FIORI-related processes and manage interfaces batch jobs and S/4 HANA environments.
• Perform functional and technical debugging to troubleshoot complex application errors.

TOP 3 REQUIRED SKILLS

1. SAP Retail (10 years)
2. SAP Sales and Distribution (SD) (10 years)
3. Technical Debugging (Strong Proficiency) (cannot be purely functional) (10 years)
4. Leadership
5. Application Maintenance Support (AMS)

ADDITIONAL DESIRED SKILLS

• Knowledge of SAP CAR (Customer Activity Repository)
• Knowledge of SAP POS (Point of Sale)
• S/4 HANA implementation or support experience
• Retail Industry domain expertise.
• Experience with FIORI apps in a Retail environment

IDEAL CANDIDATE PROFILE The ideal candidate is a seasoned SAP professional who bridges the gap between functional expertise and technical debugging. They must possess a leader-doer mentality capable of managing offshore resources while remaining hands-on in a fast-paced Retail environment.

Job Responsibilities

• Lead the offshore team in delivering SAP Application Maintenance Support (AMS).
• Solve urgent issues within SAP Retail SD and S/4 HANA environments.
• Manage day-to-day store operations processes promotions and sales interfaces.
• Perform technical debugging and functional troubleshooting to maintain system health.