Title: Lead CJA Consultant Location - ChicagoIL Dallas TX New York NY
We are seeking an experienced Lead Adobe Customer Journey Analytics (CJA) Consultant to drive the strategy design and implementation of enterprise analytics solutions. This role requires strong expertise in digital analytics marketing performance measurement stakeholder alignment and solution design to help organizations evolve from basic reporting to a scalable insight-driven model. The ideal candidate combines consulting analytics and Adobe ecosystem expertise translating business needs into actionable CJA use cases measurement frameworks and reporting solutions. You will act as the key bridge between business and technical teams ensuring analytics investments support decision-making performance visibility and growth across platforms such as Marketo Adobe Experience Platform (AEP) and Adobe Real-Time CDP.
Description for Internal Candidates
Key Responsibilities
Lead the design and implementation of Adobe Customer Journey Analytics solutions aligned to business marketing and performance measurement objectives
Conduct discovery sessions and stakeholder workshops to understand current-state analytics capabilities reporting gaps data dependencies and priority use cases
Translate business requirements into scalable analytics frameworks KPI definitions data requirements and reporting structures
Define how CJA should be used to support campaign measurement customer journey visibility and performance reporting across digital marketing automation and customer data platforms
Assess existing analytics implementations and recommend whether current configurations can be extended optimized or redesigned
Partner with technical teams to shape data models data views source integration requirements and reporting design decisions acrossCJA Marketo AEP and Adobe CDP / RTCDP
Guide the functional design of reporting solutions that leverage data from web campaign CRM identity and audience platforms to create more unified performance visibility
Lead dashboard and reporting strategy including executive operational and performance-oriented views tailored to stakeholder needs
Develop phased recommendations that balance near-term business priorities with long-term scalability across the Adobe ecosystem
Facilitate stakeholder alignment solution reviews design discussions and requirements sign-off across business and technical teams
Provide strategic oversight during implementation testing user validation and enablement activities
Establish best practices for governance taxonomy alignment metric consistency and reporting adoption across interconnected analytics and activation platforms
Mentor junior team members and guide cross-functional teams through complex analytics initiatives
Required Skills & Qualifications
7 years of experience in digital analytics marketing analytics customer journey analytics or a related consulting discipline
Strong hands-on and solution design experience withAdobe Customer Journey Analytics
Proven experience leading discovery requirements gathering KPI alignment and reporting strategy for enterprise analytics programs
Strong understanding of campaign measurement funnel reporting journey analysis and digital performance analytics
Experience translating business needs into analytics frameworks platform requirements and scalable reporting solutions
Strong working knowledge ofAdobe Experience Platform (AEP)concepts including schemas datasets identities and upstream dependencies that influence CJA design and reporting readiness
Familiarity withAdobe Real-Time CDP / Adobe CDPand how unified profiles audiences and customer data activation strategies influence measurement and reporting use cases
Familiarity withMarketodata structures campaign performance reporting requirements and marketing automation data flows relevant to CJA reporting design
Experience working across cross-channel data integration patterns involving marketing automation CDP CRM and digital analytics platforms
Excellent stakeholder management workshop facilitation and communication skills
Ability to operate effectively in ambiguous environments and shape phased practical recommendations
Proven experience leading teams and delivering complex analytics transformation initiatives
Preferred Qualifications
Experience with the broaderAdobe Experience Cloudecosystem including Adobe Analytics AEP RTCDP / Adobe CDP Marketo and related platforms
Experience designing measurement frameworks and reporting solutions for marketing digital or customer experience organizations
Familiarity with dashboard wireframing reporting design and executive storytelling
Working knowledge of tagging instrumentation and data quality considerations that affect analytics accuracy
Experience supporting testing enablement and adoption for enterprise analytics rollouts
Relevant Adobe or analytics certifications
Required Skills:
Adobe
Title: Lead CJA ConsultantLocation - ChicagoIL Dallas TX New York NY We are seeking an experienced Lead Adobe Customer Journey Analytics (CJA) Consultant to drive the strategy design and implementation of enterprise analytics solutions. This role requires strong expertise in digital analytics ma...
Title: Lead CJA Consultant Location - ChicagoIL Dallas TX New York NY
We are seeking an experienced Lead Adobe Customer Journey Analytics (CJA) Consultant to drive the strategy design and implementation of enterprise analytics solutions. This role requires strong expertise in digital analytics marketing performance measurement stakeholder alignment and solution design to help organizations evolve from basic reporting to a scalable insight-driven model. The ideal candidate combines consulting analytics and Adobe ecosystem expertise translating business needs into actionable CJA use cases measurement frameworks and reporting solutions. You will act as the key bridge between business and technical teams ensuring analytics investments support decision-making performance visibility and growth across platforms such as Marketo Adobe Experience Platform (AEP) and Adobe Real-Time CDP.
Description for Internal Candidates
Key Responsibilities
Lead the design and implementation of Adobe Customer Journey Analytics solutions aligned to business marketing and performance measurement objectives
Conduct discovery sessions and stakeholder workshops to understand current-state analytics capabilities reporting gaps data dependencies and priority use cases
Translate business requirements into scalable analytics frameworks KPI definitions data requirements and reporting structures
Define how CJA should be used to support campaign measurement customer journey visibility and performance reporting across digital marketing automation and customer data platforms
Assess existing analytics implementations and recommend whether current configurations can be extended optimized or redesigned
Partner with technical teams to shape data models data views source integration requirements and reporting design decisions acrossCJA Marketo AEP and Adobe CDP / RTCDP
Guide the functional design of reporting solutions that leverage data from web campaign CRM identity and audience platforms to create more unified performance visibility
Lead dashboard and reporting strategy including executive operational and performance-oriented views tailored to stakeholder needs
Develop phased recommendations that balance near-term business priorities with long-term scalability across the Adobe ecosystem
Facilitate stakeholder alignment solution reviews design discussions and requirements sign-off across business and technical teams
Provide strategic oversight during implementation testing user validation and enablement activities
Establish best practices for governance taxonomy alignment metric consistency and reporting adoption across interconnected analytics and activation platforms
Mentor junior team members and guide cross-functional teams through complex analytics initiatives
Required Skills & Qualifications
7 years of experience in digital analytics marketing analytics customer journey analytics or a related consulting discipline
Strong hands-on and solution design experience withAdobe Customer Journey Analytics
Proven experience leading discovery requirements gathering KPI alignment and reporting strategy for enterprise analytics programs
Strong understanding of campaign measurement funnel reporting journey analysis and digital performance analytics
Experience translating business needs into analytics frameworks platform requirements and scalable reporting solutions
Strong working knowledge ofAdobe Experience Platform (AEP)concepts including schemas datasets identities and upstream dependencies that influence CJA design and reporting readiness
Familiarity withAdobe Real-Time CDP / Adobe CDPand how unified profiles audiences and customer data activation strategies influence measurement and reporting use cases
Familiarity withMarketodata structures campaign performance reporting requirements and marketing automation data flows relevant to CJA reporting design
Experience working across cross-channel data integration patterns involving marketing automation CDP CRM and digital analytics platforms
Excellent stakeholder management workshop facilitation and communication skills
Ability to operate effectively in ambiguous environments and shape phased practical recommendations
Proven experience leading teams and delivering complex analytics transformation initiatives
Preferred Qualifications
Experience with the broaderAdobe Experience Cloudecosystem including Adobe Analytics AEP RTCDP / Adobe CDP Marketo and related platforms
Experience designing measurement frameworks and reporting solutions for marketing digital or customer experience organizations
Familiarity with dashboard wireframing reporting design and executive storytelling
Working knowledge of tagging instrumentation and data quality considerations that affect analytics accuracy
Experience supporting testing enablement and adoption for enterprise analytics rollouts