Field Operations Associate

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profile Job Location:

Chicago, IL - USA

profile Hourly Salary: USD 22 - 26
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Title: Field Technician
Location: ChicagoIllinois
Department: Delivery Operations
Type: Full-Time
Compensation: $22$26/ HR based on experience
Schedule: MondayFriday 9am5pm (occasional evenings/weekends)

About Us:
Majestic Photobooth creates custom photobooth experiences for brands venues and events nationwide. Since 2006 weve helped make events and spaces unforgettable through creative photo technology and innovative design.

Position Overview:
Were looking for a reliable Field Technician to install maintain and troubleshoot our photobooth systems at venues and partner locations. This role is hands-on and ideal for someone who enjoys working with technology solving problems and working independently in the field.

Responsibilities

Event Setup & Breakdown

  • Transport install and configure photobooth equipment at event locations in accordance with event specifications and branding requirements.
  • Install designed panels overlays and branded assets accurately and securely.
  • Ensure all equipment is assembled safely powered correctly and fully operational prior to guest activation.
  • Safely dismantle pack and prepare equipment for transport following event completion.

Long-Term Installations & Venue Support

  • Execute new long-term venue booth installations in alignment with Majestic operational standards.
  • Perform on-site service visits including paper changes hardware adjustments and system resets.
  • Respond to assigned support tickets in a timely and professional manner.
  • Ensure booth uptime and functionality across all active venue placements.

Technical Operation & Troubleshooting

  • Power on test and operate booth hardware including camera systems computers printers and lighting.
  • Configure and verify software functionality including photo capture systems filters and brand assets.
  • Troubleshoot real-time technical issues including Wi-Fi connectivity hardware errors and printer malfunctions.
  • Escalate complex technical issues when necessary while maintaining clear documentation.

Guest Interaction & Experience

  • Greet and guide guests through the photobooth experience with professionalism and enthusiasm.
  • Provide assistance and encouragement to ensure a smooth and enjoyable experience.
  • Maintain an attentive presence during activations to proactively address issues.
  • Uphold high standards of hospitality and brand representation at all times.

Equipment Maintenance & Readiness

  • Conduct pre-event and pre-installation checks to ensure equipment is clean functional and event-ready.
  • Verify required consumables including printer paper and ink are stocked appropriately.
  • Maintain organized inventory of field equipment and supplies.
  • Report equipment damage wear or recurring issues promptly.

Brand Representation

  • Uphold Majestic presentation standards for booth appearance and overall setup.
  • Act as a company ambassador in all interactions with clients venues and guests.
  • Maintain professional appearance and conduct aligned with company values.

Event Reporting & Operational Feedback

  • Submit post-event and post-installation reports detailing technical issues supply usage and operational observations.
  • Identify recurring challenges and communicate improvement opportunities.
  • Contribute feedback that improves future installs events and service workflows.

Other Duties & Special Projects

  • Perform other duties and special projects as assigned in support of company growth and operational priorities.

Qualifications:

  • Experience with technical field service AV IT support or electronics preferred
  • Strong troubleshooting and problem-solving skills
  • Comfortable working with computers cameras and printers

Requirements:

  • Valid drivers license
  • Ability to lift up to 50lbs
  • Legally authorized to work in the U.S.

Why Join Majestic Photobooth

  • Competitive pay
  • Paid time off
  • Health insurance
  • Paid parental leave
  • Collaborative and creative team environment


Required Experience:

Senior IC

Job Title: Field TechnicianLocation: ChicagoIllinoisDepartment: Delivery OperationsType: Full-TimeCompensation: $22$26/ HR based on experienceSchedule: MondayFriday 9am5pm (occasional evenings/weekends)About Us:Majestic Photobooth creates custom photobooth experiences for brands ...
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About Company

Company Logo

Custom photo booths for brands, venues, and events. Inspired by the vintage photo booth, Majestic Photobooth offers classic photo booth rentals and venue placements.

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