Global Head Global Clinical Operations (GCO) Technology & AI

Job Description Summary

Job Description

This is a highly visible enterpriseshaping leadership role accountable for leveraging technology and AI-driven solutions in transforming clinical operations. You will lead largescale transformation in a GxPregulated environment balancing ambition with pragmatismdelivering solutions that work at scale and drive measurable business impact.

Your purpose

You will ensure that GCO is equipped with modern secure compliant and scalable digital capabilities enabling worldclass clinical delivery operational efficiency and datadriven decisionmaking. Partnering closely with GCO Leadership enterprise Technology and AI teams and key external partners you will industrialize AI clinical technology and analytics solutions that enhance execution strengthen quality and accelerate cycle times across the clinical portfolio.

Key responsibilities

Strategic leadership & transformation

• Define and execute the multiyear GCO digital operational data and AI strategy aligned with Novartis enterprise priorities.

• Serve as a trusted advisor to the GCO Leadership Team on digital transformation AI enablement automation and technology investment decisions.

• Lead a major transformation agenda shifting manual fragmented processes into AIenabled orchestrated workflows at scale.

Technology data & AI delivery

• Own delivery across six core capability pillars including AI delivery data analytics and visualization technology platforms supporting study site and clinical data operations and metadata standards and integration.

• Identify prioritize and industrialize highvalue AI and GenAI use cases in a regulated environment ensuring measurable outcomes.

• Oversee platform roadmaps vendor partnerships cybersecurity data privacy and quality standards across the GCO technology landscape.

People & change leadership

• Lead and inspire a global organization of 80 professionals across AI operational data analytics and technology platforms.

• Build futureready capability in AI data science analytics and platform leadership.

• Drive change management with a strong people focusleading through influence in a complex matrixed environment where adoption is as critical as technology.

Operational excellence & compliance

• Ensure reliable ontime and withinbudget delivery of GCO technology and AI initiatives.

• Maintain full compliance with GxP data integrity cybersecurity and regulatory requirements.

• Establish scalable governance models operating frameworks and crossfunctional ways of working to support global execution.

What you will bring

Experience & expertise

• 10 years of senior leadership experience in digital data or technology roles within pharma CRO biotech or other highly regulated industries. Experience working within a GXP-regulated environment is essential.

• Deep understanding of clinical operations systems (e.g. CTMS eTMF RTSM clinical data platforms).

• Proven track record of scaling AI / ML solutions in regulated environments with strong delivery and change outcomes.

• Excellent track-record of delivering large-scale digital transformations

• Strong knowledge of drug development and GxP standards.

• Demonstrated success leading large global multidisciplinary teams and enterpriselevel transformation programs.

Leadership capabilities

• Changefirst mindsetable to inspire influence and bring people through transformation.

• Strategic yet pragmatic with a strong execution bias and focus on outcomes.

• Exceptional communication skills with the credibility to partner with senior leaders in a high support high challenge environment.

• High emotional intelligence and the ability to lead through complexity and ambiguity in a matrix environment.

Education

• Advanced degree in Technology Data Science Engineering Life Sciences or equivalent.

• MBA or equivalent leadership qualification is advantageous.

Skills Desired