Coordinator, Conference Sales

Job Title:Coordinator Conference SalesDepartment:Conference SalesPosition Status:Full Time Year RoundAbout Tourism WhistlerWe are the official marketing and sales organization for the resort of Whistler British Columbia - also known as the best place in the world if you ask us - and we are proud to call this place home. As a not-for-profit member-based organization we are also the people behind the operations of the Whistler Conference Centre Whistler Golf Club Whistler Visitor Centre and Central love where we live and we bring that energy and passion to everything we do. Were a team of collaborative mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And were proud to be a workplace that requires respect for our people our partners and our environment. Because the people make the place and this place is pretty We OfferWe like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun supportive organization that truly values work-life balance. Were looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion energy achievement and respect.A few ways that we walk the talk:Culture & ConnectionBi-monthly all staff events and departmental team building (the fun kind we swear)Dogs in the office - because work is better with furry friendsFun supportive and collaborative team environmentHealth & WellnessMeaningful health benefits for full-time team members and their dependents including an Employee Assistance ProgramAccess to a wellness app (hello Headspace)A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass yoga or gym memberships golf lessons or other wellness offerings that support your annual Health & Wellness Calendar with wellness offerings to prioritize mental health and well-beingFlexibilityNine-day fortnight schedule (75 hours bi-weekly) providing enhanced work-life balance and the opportunity to make the most of life in Whistler3 weeks paid vacation as a starting pointStarting Salary Range: $52000 - $54000 annually. This represents the starting base salary range. Final compensation may vary depending on a candidates job-related knowledge skills and and above the base salary and the benefits highlighted above this role is also eligible for an incentive bonus of up to 10% of the annual SummaryThe Coordinator Conference Sales supports the fulfillment of Tourism Whistlers goals and objectives through developing and maintaining strong relationships with clients. This position involves both sales and operational aspects of the conference business supporting the management teams in meeting client needs and enhancing the overall sales and services employees act as a Tourism Whistler ambassador living our purpose and vision with passion & energy achievement and respect. Further job details are listed Responsibilities (Conference Sales)Support the development and maintenance of sales prospects assist the Sales Manager(s) with the solicitation of additional meeting/conference sales and coordinate client follow upAssist in coordinating and preparing sales missions and trips arranging sales calls preparing for trade shows and presentations and coordinating logisticsDeliver familiarization tours and site inspections for visiting clients in coordination with the Manager Conference Sales including hosting events preparing presentations and negotiating ratesBuild and maintain strong relationships with members industry partners the community meeting conference and incentive travel sectorsAssist in trade shows/events host where applicable and conduct sales meetings and presentations to clientsMaintain the client and account database following up on business opportunity leadsResearch market trends and clients programs providing insights as a resource for internal and external clientsAssist with budget planning and forecasting reportsAct as a member liaison to strengthen working relationships with industry partnersDraft and finalize contracts following up with clients as neededProvide general administration and project support as requiredSecondary Responsibilities (Conference Services)There will be times when the Sales Coordinator will be required to fulfil duties to support the Conference Services operation. This cross-over requirement adds depth within the Coordinator role and ensures the department effectively meets changing priorities and workloads. Conference Services responsibilities may include:Manage room booking for internal Tourism Whistler departments including AV and Food & Beverage requirementsEnsure accuracy of the daily reader board and room signageDistribute BEOs change logs and floor plans to the respective departmentsUpdate the Conference Service website/online menu up to date including AmadeusProvide on-site coverage during events festivals and group bookingsCollect and distribute client surveysPrepare and distribute monthly reports to departments and partnersTake minutes for facility operations meeting minutes and distribute to the operations teamsAssist the leadership team with other administrative and project needs as requiredKnowledge Skills & AbilitiesMinimum of two years experience in a tourism/hospitality sales roleExcellent communication skills with a strong sense of customer serviceOrganized detail orientated and able to work under pressure efficiently with a high volume of tasksHighly motivated enthusiastic and willing to take on new challenges and risksExcellent team player with the ability to work with various stakeholdersKnowledge of tourism industryHotel and Delphi/Amadeus experience an assetPrevious marketing background an asset including experience with: Photoshop HTML direct email management digital assets social media with hours of work to support client service outside of regular hoursPosting Closing Date: April 30 2026. Closing date is subject to change based on applicant volume.