Technology Programs Specialist (Ref# M11) Saskatoon Co-op

Reporting to the Technology Manager responsibilities for the position include the following:

Technology Governance Program Development & Reporting

• Build formalize and maintain technology governance frameworks and standards.

• Develop governance documentation process maps tools and recurring review structures (e.g. heatmaps lifecycle calendars).

• Monitor compliance with governance requirements across divisions and sites.

• Create and maintain metrics dashboards and reports that track governance effectiveness asset health lifecycle progress and organizational readiness.

• Co-ordinate and track roll-outs of technology processes and procedures.

Asset Lifecycle & Inventory Management

• Lead the full lifecycle of hardware assets including computers POS systems Moneris terminals network switches and other physical IT equipment.

• Participate in defining and refining the routine cadence of lifecycle checks and site visits.

• Maintain a centralized accurate asset inventory and ensure proper asset assignment and tracking across all locations.

• Recommend changes to optimize the quantity or type of hardware being utilized

Compliance PCI Governance & Security Processes

• Develop and maintain PCI documentation forms templates checklists and training materials.

• Support PCI audits by identifying gaps and ensuring that technology practices meet compliance requirements.

• Coordinate secure access provisioning and deprovisioning as part of the broader governance program.

• Assist in ensuring that technology procedures align with organizational security requirements and regulatory standards.

Internal & External Working Relationships

• Serve as a primary liaison between divisions the technology team and external partners such as FCL service desk teams.

• Collaborate with external vendors (e.g. Moneris hardware suppliers managed service providers) for information support or program alignment.

Technology Onboarding Training & Site Support

• Support employee onboarding and offboarding processes related to technology (access credentials documentation equipment coordination).

• Triage general technology questions or issues using help desk experience escalating appropriately.

• Coordinate and deliver training related to governance programs PCI requirements or lifecycle processes.

• Provide on-site support to outlying locations with a travel cadence similar to existing technical staff.

• Maintain clear communication and documentation to support consistent experiences across all locations.

Qualifications:

• Candidates will have a Diploma or Degree in Information Technology Computer Science or a related field.

• You will have 2-5 years of experience in IT support technical coordination or systems administration. Experience with M365 compliance related programs retail technology environments or supporting multi-location operations is an asset.

• Certifications or designations such as A Network ITIL Foundation or COBIT Foundations are also considered assets.

Deadline:May 17 2026

Submit your resume and cover letter to.Please indicate posting number in Subject line.