Vacancies Internal Sales Coordinator
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Job Location:
Dammam - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
About AkzoNobel
Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.
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2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
The Internal Sales Coordinator will support sales growth in the KSA market by providing frontline customer interaction insidesales support and basic commercial activities.
This role focuses on developing strong customer engagement supporting senior sales managers ensuring timely follow-up on inquiries and maintaining high-quality sales administration.
The position is designed to support Saudization efforts by developing local Saudi talent into future field sales professionals.
Main Responsibilities & Activities
Sales Support
- Conduct initial customer outreach qualify leads and maintain regular contact with assigned accounts.
- Prepare and send standard quotations under supervision.
- Follow up on orders deliveries outstanding quotations and customer requests.
- Update CRM (Salesforce/SAP) with opportunities activities and customer interactions.
- Support senior reps with meeting preparation data gathering and quote compilation.
Customer Interaction
- Act as a first point of contact for basic customer inquiries regarding products pricing availability and documentation.
- Ensure customer satisfaction by responding promptly and escalating issues when needed.
- Assist customers with product datasheets technical literature compliance documents and certificates.
Inside Sales & Administrative Tasks
- Assist in price list updates and contract documentation.
- Maintain accurate customer records and ensure CRM hygiene.
- Support tender submissions by preparing basic templates or collecting required information.
- Coordinate internally with supply chain customer service and logistics regarding delivery timelines.
Market & Competitor Awareness
- Gather customer feedback and update the sales team on market trends or competitor activities.
- Support research for potential new customers and projects in the region.
Collaboration
- Work closely with the Sales Manager and Senior Sales Representatives to achieve sales KPIs.
- Coordinate with Customer Service Technical Service Finance and Supply Chain teams.
Job Requirements
- Diploma or Bachelors degree in Business Marketing Engineering or related field.
- 02 years of experience in sales customer service or business support (preferred).
- Experience with CRM or ERP systems (SAP/Salesforce) is an advantage.
- Strong communication skills in Arabic and English.
- Customerfocused attitude and strong interpersonal skills.
- Basic understanding of sales processes and commercial practices.
- Good knowledge of MS Office (Word PowerPoint Excel).
- Organizational and time management skills.
- Coachability and willingness to develop into a field sales role.
- Proactive and eager to learn.
- Team player with strong collaboration mindset.
- Ability to multitask and prioritize effectively.
- Problemsolving mindset and ability to work under pressure.
- Professionalism and integrity.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.
Requisition ID:53320
Required Experience:
IC
About Company
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sik ... View more
