Inside Sales Representative

Copeland

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profile Job Location:

Aachen - Germany

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are someone looking for a career change a professional an undergraduate student exploring your first opportunity or recent graduate we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!

We are seeking a dynamic and customer-focused Inside Sales Representative who is fluent in German to manage and grow a diverse portfolio of HVAC-R customers across the DACH region. This is a client-facing high-volume sales role conducted primarily through digital channels (phone video email) offering a modern alternative to traditional field sales.

This can be a hybrid or fully remote position with occasional travel to our office in Aachen.

Key Responsibilities of the Role

  • Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video phone email)

  • Manage a high-volume diverse portfolio of regional accounts across DACH ensuring consistent engagement and follow-up

  • Conduct regular customer check-ins to understand needs and identify growth opportunities

  • Drive upsell and cross-sell initiatives across the full product and solutions portfolio clearly translating technical value into customer benefits

  • Lead pricing discussions and contract negotiations within defined frameworks

  • Own and maintain a healthy sales pipeline within CRM systems ensuring accurate forecasting and documentation

  • Act as the primary point of contact for assigned accounts coordinating internally to deliver a seamless customer experience

  • Identify and develop hidden champions within customer organizations to expand business potential

  • Monitor HVAC-R market trends competitor activity and customer challenges to inform sales strategy

  • Engage with agents and support indirect sales channels where relevant

  • Proactively identify new opportunities within existing accounts and the wider market

Required Skills and Qualifications

  • 13 years experience in sales account management or technical sales

  • Proven ability to manage a broad portfolio with strong prioritization time management and follow-up discipline

  • Experience working towards targets and sales quotas in a high-volume environment with a results-driven mindset

  • Strong communication skills particularly in remote/digital customer engagement

  • Customer-centric and solution-oriented approach with the ability to build lasting relationships

  • Experience using CRM tools and managing sales pipelines

  • Technical curiosity and the ability to quickly understand and communicate product value

  • Fluency in English and German

Preferred Skills and Qualifications

  • Experience within HVAC-R or a related technical industry

  • Understanding of mechanical and/or electronic components

  • Exposure to OEM customer environments

  • Additional Eastern European language skills (French is highly desirable for the France-focused role)

  • Demonstrated proactive hunter mindset with the ability to identify and pursue new opportunities

  • Adaptability and flexibility in a fast-evolving international sales environment

If this sounds like you please apply! We cant wait to speak with you!

Our Commitment to Our People

Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including parental leav vacation and holiday leave.

Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.


Required Experience:

IC

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. ...
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White-Rodgers is a leading manufacturer of thermostats, valves, controls and system protectors for the heating, air conditioning, and refrigeration industry.

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