Director, Performance Intelligence, Development Operations

At GSK we have bold ambitions for patients aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines combining our understanding of the immune system with cutting-edge technology to transform peoples lives. GSK fosters a culture ambitious for patients accountable for impact and committed to doing the right thing making sure that we focus our efforts on accelerating significant assets that meet patients needs and have the highest probability of success. Were uniting science technology and talent to get ahead of disease together.

Job Purpose

The Director Performance Intelligence is accountable for converting Clinical DevOps performance and productivity data into strategic insights decision intelligence and executivelevel narratives that directly influence outcomes across Development Operations and R&D. Acting as a senior thought partner to leaders the role sets and governs performance measurement frameworks steers benchmarking and progress evaluation and identifies and frames targeted interventions that materially improve cycle time predictability and delivery effectiveness helping medicines reach patients faster.

Key Responsibilities:

Performance Strategy & Framework Ownership

• Evolve the Development Performance & Productivity framework translating strategic priorities into robust decision-focused performance measures and analytic outputs.

• Define and maintain enterprise KPI standards data lineage business rules and documentation to ensure consistency transparency auditability and reuse.

• Ensure performance measures align to DevOps principles (e.g. flow throughput quality predictability cycle time) and are suitable for benchmarking and external comparison where required.

Senior Insight Analytics & Decision Support

• Lead the development of high-impact insight packs narratives and executive-level performance summaries for Development Operations and R&D leadership.

• Synthesise complex multi-source data into clear points of view highlighting drivers trade-offs trends and implications for delivery and investment decisions.

• Act as a thought partner to senior stakeholders shaping performance questions framing options and influencing prioritisation and targeted interventions.

Benchmarking & Enterprise Perspective

• Lead internal and external benchmarking activities including data submissions interpretation of outcomes and translation of best practices into actionable implications for Development performance.

• Provide an integrated enterprise-wide view of Development delivery performance balancing functional portfolio and operational perspectives.

Resource & Capacity Intelligence

• Own advanced resource capacity and demand intelligence including scenario analysis and forecasting approaches that inform trade-off and sequencing decisions.

• Provide data-driven insights into constraints risks and optimisation opportunities to support cross-functional operational and portfolio planning.

• Partner closely with Finance and Planning functions to align performance resourcing and financial views.

Culture & Capability

• Promote a fact-based insight-led decision culture across Development Operations and R&D.

• Coach and influence peers and stakeholders on effective use of performance intelligence analytics and visualisation.

• Serve as a recognised subject-matter expert in performance intelligence analytics and DevOps measurement approaches.

Why You

Basic Qualifications:

• Bachelors degree in Life Sciences or a related field.

• Extensive experience within Pharmaceutical Biotech or a closely related environment with strong exposure to clinical development development operations or R&D delivery.

• Demonstrated ability to connect and analyze data and leverage it to inform sound business decisions; strong analytical skills with ability to synthesize data (source consolidate and mine data) and create robust visualizations of data to convey messages

• Demonstrated expertise in performance analytics KPI frameworks benchmarking and decision intelligence in a matrixed organization.

• Proven ability to influence senior stakeholders without formal authority and operate credibly at executive level.

• Experience partnering with Technology Data and Finance teams to shape analytic solutions and improve data quality and automation.

Preferred Qualifications:

• Advanced degree (PhD MBA MSc or equivalent) in a relevant discipline.

• Broad knowledge of Pharma industry processes particularly within R&D clinical development or drug discovery and familiarity with the regulatory scientific and operational challenges unique to the sector.

• Strong influencing skills with peers and departmental leaders; ability to interact with a range of functions cultures and styles to gather and interpret data

• Detailed and result oriented to ensure the delivery of accurate information in a timely manner

• Excellent communication & both verbal and written skills

#LI-GSK*

Why GSK

Uniting science technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.

People and patients around the world count on the medicines and vaccines we make so were committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients accountable for impact and doing the right thing is the foundation for how together we deliver for patients shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you we encourage you to explore with our hiring team what the opportunities are.

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Director