Conference & Banquets Manager

• Take ownership of the endtoend delivery of conferences meetings and banqueting events
• Drive event planning and execution through clear and accurate Banquet Event Orders (BEOs)
• Partner with Sales Kitchen Engineering Front Office and Housekeeping to ensure smooth operations
• Lead motivate and develop the conferencing and Food & Beverage service team
• Consistently deliver an exceptional guest experience maintaining high service and presentation standards
• Proactively manage guest feedback and resolve issues in a professional timely manner
• Oversee rosters staffing levels and labour costs to meet budgeted targets
• Ensure financial accuracy across billing cash handling and reporting
• Champion compliance with health safety food safety and emergency procedures
• Live and breathe Accor and Pullman brand values and sustainability commitments

Qualifications :

• Minimum 23 years experience in conference banqueting or events management within a hotel or hospitality environment
• Proven experience leading teams in a Food & Beverage or events setting
• Demonstrated experience managing operations staffing and service delivery for conferences and banquets
• Strong understanding of food & beverage service standards event operations and guest experience
• Experience working with budgets labour costs and financial targets
• Sound knowledge of health & safety food safety and emergency procedures
• High level of written and verbal communication skills
• Legal right to work in New Zealand
• Ability to work a rotating roster including weekends public holidays and evenings/nights as required

Additional Information :

Why join Pullman Auckland 

Our People Culture

We are who we serve

We hire for personality train for skill.
A personality that reflects our brand character and embodies the progressive inclusive optimistic
and multi-hyphen spirit of our muse.

• We seek opportunities
• We connect with meaning
• We make a positive impact

We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:

• Your loyalty card entitles you to discounted Hotel stays food and beverage rates and Spa treatments worldwide
• Daily staff meals provided
• Ongoing reward and recognition incentives
• Opportunities for further development and worldwide career progression within Accor

Remote Work :

No

Employment Type :

Full-time