Global Downstream Key Account Manager

As our Global Key Account Manager (GKAM) youll sit at the centre of the relationship between SGS and a portfolio of major Oil Gas and Chemical Trade clients. Your mission is two-fold: secure and strengthen existing business by delivering against contractual commitments and client KPIs and unlock new opportunities across our global network by shaping and executing smart commercially-driven business development plans.

• Own the client relationship as the primary point of contact ensuring expectations are met performance is reviewed and issues are resolved quickly and professionally.
• Create growth by identifying and delivering strategic business development opportunities across Oil Gas and Chemicals Trade-related services aligned to KPIs and budget expectations.
• Lead global engagement by organising and attending regular client meetings at global regional and local levels covering business development performance reviews technical governance and improvement actions.
• Manage commercial performance across assigned contracts including renewals negotiations and new contract opportunities.
• Coordinate the global network giving local operations support and oversight to keep delivery smooth consistent and aligned to client requirements.
• Report clearly and confidently to the Global Head of KAMs covering client overview growth performance KPIs complaints/claims bad debt and key commercial/operational risks.

Qualifications :

What were looking for

Youre proactive commercially sharp and comfortable working at pace with senior stakeholders. You know how to protect relationships and challenge for growth without compromising delivery.

Youll likely bring:

• Experience in Trading operations Hydrocarbon Loss Control Cargo Inspection Laboratory Testing Shipping or related marine / commodities services.
• A proven track record in customer management account development and commercial ownership.
• Confidence operating as a decision maker with strong judgement and stakeholder influence.
• Excellent communication skills and the ability to represent SGS at a senior level.
• A strategic mindset  able to spot opportunity think laterally and deliver solutions under pressure.

Additional Information :

At SGS we believe in rewarding our employees for their hard work and commitment. As part of our team you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Competitive pension scheme Life Assurance
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• Retailer Discounts
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Christmas Vouchers
• Health & Wellbeing initiatives
• An additional day off for your birthday
• Discounted Gym Membership

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race colour religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.

APPLY NOW for full consideration if you are selected for an interview or further consideration we will be in touch with you directly

Remote Work :

Yes

Employment Type :

Full-time