Vacancies Senior TSR
Jiaxing Shi - China
Job Summary
About AkzoNobel
Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.
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Job Responsibilities
Long Description
Short Description
Job Purpose
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Key Accountabilities
- Understand well the customers environment and conditions included (but not limited at) management team factory operations conditions regulations culture & others relating to our service conditions to provide the best service to the customer;
- Understand well technical issues and common mistakes on finishing line to minimize damaged goods as well as customers claim by problems which mentioned in Attentions in monitor and manage finishing line;
- Take note carefully and report to line manager all customers request which is out of process or shorten the process which provided by AkzoNobel to protect Company in case of claim arisen due to follow these request;
- Assign and monitor the team member with specific duties & responsibilities to provide the customer with technical services in line with AkzoNobels finishing application standards to meet the Companys Quality requirements;
- Involved in trouble shooting for popular problems at the assigned area if any problem out of responsibility scope an immediate report to line supervisor/manager is required;
- Involved in selecting standard station samples for Production line control;
- Make Color Matching & Finishing Schedule & Wet Sample Preparation if being in charge of Sample room complete new color matching to achieve 90% customers satisfaction within 3 working days ;
- Complete panels samples on agreed timeline with customer;
- Get to know customers production schedule stock figure and report it to line supervisor/ manager or the Companys customer service department;
- Control resources included material manpower and overtime work;
- Prepare reports based on line supervisor/ manager or Companys requirements;
- Implement P&DD annually in qualified manner for self and for each of team member;
- Provide on the job training to team members;
- Other tasks assigned from line manager.
Key Activities
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Experience
Good Experience at least 8 years in technical service; matching color and finishing schedule
Communication in Chinese preferred
Computer skill preferred
Result orientation Self-motivation and initiative in working
Team player good communication skills
Problem solving capability
Education
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Competencies
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.
Requisition ID:52894
Required Experience:
Senior IC
About Company
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sik ... View more