Guest Services Operator, Fri., Sat., Sun., 11pm 7am
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Job Location:
Cuyahoga Falls, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
The Guest Relations Operator is a key point of contact for patients families visitors and staff by providing exceptional telephone support accurate call routing and timely activation of hospital communication addition to core operator duties this role enhances the overall guest experience by offering helpful information and resources regarding hospital wayfinding local hotels restaurants transportation options and community resources.
Education and Training
High School Diploma or equivalent.
Experience
Minimum of one to two years experience in a customer service or call center environment;
experience in hospital or physician answering service preferred.
Other Skills Competencies and Qualifications
Excellent oral communication and interpersonal skills.
Ability to operate the phone system computer and other related business equipment.
Must maintain confidentiality of patient employee or financial records.
Proficiency in Microsoft Office products (Word Excel PowerPoint) preferred.
About Company
Owned and managed by the physicians who live in your community, we are proud to make it a better, healthier place for all residents and visitors.
