Crisis Worker Sexual Assault Referral Centre (SARC)
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Job Summary
Job Title:Crisis Worker - Sexual Assault Referral Centre (SARC)
Post requires candidate to be entitled for work:Yes
Salary Range: 25.41 to 28.81 per hour
Retainer Fee: 30 per shift
Contract Type:Permanent
Full time/Part Time: Minimum 16 hours per month of daytime work & minimum commitment of 4 on-call shifts per month
Advert Closing Date:04/05/2026
Job Overview
To provide a high-quality trauma-informed crisis response service to individuals presenting to the Sexual Assault Referral Centre (SARC) following rape or sexual assault. The postholder will deliver immediate emotional support undertake triage assessments and coordinate care ensuring individuals receive timely and appropriate interventions regardless of whether they choose to engage with the criminal justice system.
The role involves supporting adult service users as well as contributing to the coordination and support of paediatric forensic medical examinations ensuring a sensitive and age-appropriate approach at all times.
This post forms part of a small specialist team delivering the only forensic medical service on the Island operating on a 24/7 basis.
For an informal discussion please contact Katie Donnelly
Key Responsibilities
Provide immediate crisis intervention and emotional support to adult service users
Support the delivery and coordination of paediatric forensic medical examinations
Undertake initial triage assessments and coordinate ongoing care pathways
Support individuals in a sensitive non-judgemental and person-centred manner
Liaise effectively with partner agencies including healthcare professionals and police
Maintain accurate confidential records in line with service and legislative requirements
Participate in the out-of-hours on-call rota to ensure continuous service provision
Working Pattern
16 hours per month of daytime work (typically between 08:0016:00)
A requirement to support the out-of-hours crisis line
A minimum commitment of 4 on-call shifts per month with additional shifts available to support service delivery
Out-of-Hours On-Call Shifts
Monday to Thursday: 16:00 08:00
Friday: 16:00 09:00
Saturday: 09:00 18:00 and 18:00 09:00
Sunday: 09:00 18:00 and 18:00 04:00
On-Call Arrangements
A 30 retainer is payable per on-call shift
During on-call periods the postholder will be responsible for holding the crisis helpline
Where a referral is received the postholder must be able to respond within 30 minutes including attending Dewberry House if required
The role will also involve providing immediate crisis support via telephone where appropriate
Where attendance at the Centre is required payment will be made at Civil Service Grade 8 hourly rate
Access to a private vehicle is essential
Person Requirements
The postholder will demonstrate:
Experience of working with vulnerable individuals including adults and/or children
Excellent communication and interpersonal skills with the ability to adapt approach for different age groups
The ability to remain calm and professional under pressure
Emotional resilience and the ability to manage sensitive and distressing situations
A commitment to equality diversity and inclusion
Flexibility to meet the needs of a 24/7 service
Additional Information
This role requires a high level of professionalism confidentiality and sensitivity. The nature of the work may be emotionally demanding particularly when supporting both adult and paediatric cases. Appropriate training support and supervision will be provided.
Job Purpose
For the full job descriptiom please see here.
Competencies
Jersey Public Service Careers
Across the Jersey Public Service the scope of our work means our people enjoy a wide range of opportunitiesworking with recognised experts across teams learning new skills and developing their careers. We actively seek to recruit people from different backgrounds with diverse perspectives creating a richer more varied environment where youre exposed to new ideas new ways of thinking and new opportunities to build an exciting and rewarding career.
To maintain the highest standards of public service we have a rigorous screening process to ensure candidates align with our values skills and professional requirements. This helps us create a trusted capable workforce that can deliver excellence and safeguard our community.
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