The Third Party Oversight Control Manager Senior Associate

Step into a pivotal role at JP Morgan where your expertise in compliance and risk management will shape the future of Control Management. Youll have the opportunity to grow your career while making a significant impact on our control environment. Join a team that values innovation collaboration and continuous improvement.

As the The Third Party Oversight Control Manager within Commercial and Investment (CIB) Central Control Management team you will be responsible for control management of outsourced CIB services covering both external (Third Party Oversight - TPO) and internal (Inter-Affiliate Oversight - IAO) arrangements in line with the Global Supplier Services (GSS) framework. Suppliers can involve significant risk (regulatory and operational) and you will assist the CIB leadership team to measure monitor and manage the risks associated with them. You will closely cooperate with Control Managers across CIB Sub-Lines of Business (Sub-LoBs) and functions. You will be focused on outsourcing acting as trusted control advisor representing CIB interests vis-a-vis control/regulatory initiatives executing and implementing business control priorities and strategy managing control and risk governance implementation and reporting and representing the global control management organization with relevant senior business and functional leads.

Job responsibilities:

• Lead and support Control Managers across CIB SubLoBs and functions ensuring effective execution of TPO and IAO processes and responsibilities
• Act as a primary escalation point and coordination link between Global Supplier Services (GSS) Control Managers and CIB outsourcing stakeholders
• Help develop implement and enhance a sustainable supplier operational risk assessment and control framework including compliance fraud and cybersecurity risks
• Strengthen supplier risk reporting and mitigation through Control Committees and forums applying critical analysis of metrics and effective escalation
• Define manage and track project plans along with scorecards metrics and action/issue logs reflecting performance of the GSS framework
• Partner with Business and Operations Control Managers Regional Control Officers and senior stakeholders to drive progress and early risk identification
• Provide clear ongoing communication findings and recommendations to senior management and key stakeholders
• Drive continuous improvement in risk management and control practices through datadriven insight and process efficiency

Required qualifications capabilities and skills:

• Selfstarter with strong ownership and accountability able to operate in a fastpaced resultsdriven environment
• Proven control management experience (3 years) including identifying assessing and managing compliance and operational risks
• Strong communication interpersonal and influencing skills with the ability to partner effectively across all levels of a global organization
• Demonstrated analytical problemsolving and decisionmaking skills including the ability to resolve issues and build consensus
• Experience collaborating with senior stakeholders to drive compliance initiatives and alignment with standards
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Ability to deliver clear impactful presentations and drive process improvement
• Flexible and effective in working across diverse functions geographies and businesses
• Proficient in Microsoft Office (Excel PowerPoint Word Visio) with strong digital literacy

Preferred qualifications capabilities and skills

• Experience in risk assessment operational control management and Third Party or InterAffiliate oversight
• Strong understanding of products and services across CIB lines of business
• Proven digital capability including data visualisation and summarisation (e.g. Alteryx Tableau) internal workflow tools (e.g. PEGA ServiceNow) and developing automation to enhance control efficiency
• Strong digital literacy for the effective use of tools and platforms within control frameworks
• Ability to influence stakeholders implement compliance strategies and foster crossfunctional collaboration