Logistics Coordinator ROAR

Rich Products Corporation

Job Location:

Chicago, IL - USA

Monthly Salary: $ 42755 - 57845

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

ROAR Logistics Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage offering an extensive portfolio ofRailOceanAir andRoad services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose Statement

The Intermodal Logistics Coordinator is responsible for supporting the day-to-day execution of intermodal shipments ensuring reliable service and delivering a high level of customer satisfaction. This role plays a critical part in coordinating rail drayage and final mile operations while proactively identifying and resolving service issues. The ideal candidate is detail-oriented highly organized and thrives in a fast-paced transportation environment.

Key Accountabilities and Outcomes

Coordinate and schedule intermodal shipments including pickups rail departures and final mile delivery
Serve as the primary daily point of contact for drayage carriers and rail providers
Monitor shipment progress and proactively resolve delays to maintain service reliability
Troubleshoot service disruptions including missed cutoffs equipment shortages and terminal congestion
Identify and resolve potential service failures; communicate timely updates and alternative solutions to customers
Maintain a high level of customer service through consistent clear and proactive communication
Prioritize and manage multiple tasks while handling frequent and time-sensitive requests
Optimize routing and execution strategies to improve efficiency and reduce transit times
Develop and adjust market plans based on capacity availability performance trends and changing conditions
Analyze industry trends and operational performance to support continuous improvement initiatives
Identify workflow inefficiencies and contribute to process improvements across intermodal operations
Collaborate cross-functionally with operations sales and pricing teams to provide insights and improve outcomes
Provide feedback to the pricing team regarding market conditions challenges and emerging opportunities
Act as a resource for ongoing improvement within intermodal workflows and execution processes

Knowledge Skills and Experience

Bachelors degree preferred High School Diploma Required
Strong organizational and time management skills with the ability to prioritize effectively
Excellent communication skills both written and verbal
Ability to problem-solve and make decisions in a fast-paced environment
High attention to detail and commitment to accuracy
Proficiency in Microsoft Office (Excel Outlook etc.)

COMPENSATION

In accordance with state law the rate or range provided is Rich Products Corporation its subsidiaries and affiliates (Richs)reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as experience knowledge skills abilities shift differential and location.

Annual Range/Hourly Rate

$42755.00-$57845.00

Rich Products Corporation its subsidiaries and affiliates (Richs) are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race color religion sex national origin disability military or veteran status or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Richs. Please contact Richs Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.

Required Experience: