Transportation & Logistics Lead

The Lead Transportation & Logistics is responsible for overseeing day-to-day transportation and logistics operations to ensure freight continues moving efficiently compliantly and without unnecessary delays or disruptions. This role requires a strong operational leader who can manage daily execution troubleshoot issues in real time coordinate across internal and external stakeholders and take ownership of transportation activities from shipment planning through final delivery.

Responsibilities:

Operational Leadership

• Lead daily transportation and logistics execution to ensure cargo moves on time and without avoidable disruptions.

• Monitor shipments closely and proactively address issues that could create delays holds missed departures or additional costs.

• Support daily prioritization and issue escalation across domestic and international shipments.

• Coordinate with carriers freight forwarders customs brokers warehouses suppliers and internal teams to resolve shipment issues quickly.

• Drive operational follow-up on urgent or high-impact shipments to ensure continuity of supply and service.

• Identify bottlenecks recurring service failures and process gaps and implement corrective actions.

Transportation & Logistics Execution

• Support and manage shipments across various modes which may include truckload LTL parcel air ocean and intermodal.

• Review and understand transportation documents such as bills of lading commercial invoices packing lists delivery orders arrival notices and related shipping paperwork.

• Ensure shipping instructions routing details shipment milestones and required documentation are accurate and complete.

• Partner with internal teams and service providers to reduce delays improve visibility and maintain service performance.

• Assist with carrier coordination booking support routing decisions and shipment follow-up.

Financial & Analytical Support

• Review freight invoices for accuracy and support invoice processing and resolution of billing discrepancies.

• Assist with freight spend tracking reporting and analysis.

• Support analytics related to carrier performance delivery results shipment issues cost trends and operational KPIs.

• Help identify cost leakage service failures and opportunities for process improvement.

• Maintain strong attention to detail in financial and operational data.

Problem Solving & Continuous Improvement

• Troubleshoot shipment exceptions service failures documentation gaps and operational breakdowns with urgency and ownership.

• Think creatively and work across teams to find practical solutions to transportation and logistics challenges.

• Recommend and help implement process improvements to improve service visibility compliance and efficiency.

• Build stronger operating discipline around shipment tracking communication escalation and issue resolution.

Qualifications:

• Bachelors degree required

• Experience with TMS ERP or shipment visibility systems preferred.

• Experience with domestic and international transportation operations preferred.

• Familiarity with freight payment processes billing discrepancies and spend reporting.

• Knowledge of carrier management freight forwarding customs brokerage and warehouse coordination.

• Experience leading or mentoring others in an operations environment.