Senior Manager – Surety Operations

Senior Manager Surety Operations

Location: Hybrid (Midwest-based)
Employment Type: Full-Time

Why This Role Is Different

This isnt a maintenance role. Its a build-and-improve role.

Youll sit at the intersection of strategy operations and technologyhelping modernize how a surety business actually runs. From process design to data and reporting to cross-functional execution this role has real influence on how the business evolves.

If you like stepping into complexity and making it work better this is that kind of opportunity.

About the Company

Our client is a well-established organization within the insurance industry with a strong reputation for stability collaboration and long-term growth. They are actively investing in operational improvements and data-driven decision-making to support the next phase of their business.

Role Overview

This role leads strategic and operational initiatives across the surety function with a focus on improving processes enhancing data visibility and enabling better business decisions.

Youll partner across underwriting IT finance claims and leadership to drive initiatives that impact both day-to-day operations and long-term performance.

This is part:

• Strategy
• Operations
• Technology enablement
• Team leadership

What Youll Actually Do

• Lead strategic planning and operational improvement initiatives across the surety organization
• Use data and analytics to identify trends and drive business decisions
• Design and implement processes metrics and reporting capabilities
• Partner cross-functionally with underwriting IT finance claims and other teams
• Lead and develop a team focused on analytics systems and business processes
• Drive adoption of tools workflows and operational best practices
• Monitor industry and market trends to inform strategic direction
• Support execution of enterprise-level initiatives across regions and teams

What Theyre Looking For

• 8 years of experience in surety underwriting operations or a related function
• Leadership experience managing teams and cross-functional initiatives
• Strong analytical and problem-solving capabilities
• Ability to connect strategy to execution (not just ideas but delivery)
• Experience working across multiple functions (underwriting IT finance etc.)
• Comfortable operating in a role that requires influence not just authority

Education

• Bachelors degree in business insurance or related field (or equivalent experience)

Work Environment

• Hybrid schedule (approximately 3 days in-office)
• Midwest-based role with cross-functional collaboration

Compensation & Benefits

• Salary range: $120000 $155000 (based on experience and scope)
• Comprehensive benefits package including:
  • Medical dental and vision coverage
  • 401(k) with company match
  • Paid time off
  • Bonus eligibility
  • Additional wellness and support programs