Sr. Citrix Engineer

Top Must-Have Skillsets

Citrix Mastery: Deep expertise in Citrix DaaS Studio Director StoreFront Workspace and NetScaler/ADC configurations.
OS Expertise: Advanced proficiency in Windows 10/11 and Windows Server environments.
Core Networking: Solid understanding of TCP/IP DNS Firewalls and Routers as they relate to VDI delivery.
Virtualization & Storage: Functional knowledge of VMware administration and SAN concepts.
Endpoints: Managed thin clients (like Igel Dell or HP) within a Citrix environment.
Soft Skills: Exceptional communication skills with the ability to understand the audience-moving seamlessly between deep technical dives and high-level business briefings

Nice-to-Have Skillsets

ServiceNow Power User: Experience using ServiceNow for request fulfillment.
Modern Management: Familiarity with SCCM Workspace ONE or SysTrack.
Security: Experience with certificate management processes (Venafi preferred).
Leadership: Previous experience in a lead role or as a primary architect for large-scale enterprises.


Job Title: Sr. Citrix Engineer
Location: Chicago IL (Willis Tower) or Houston TX
Work Model: Hybrid (3 days onsite: Tue/Wed/Thu)
Duration: 12 months

Note to Recruiting Partners
Please include a brief summary in the Comments section or at the top of the resume detailing the scale of the environments the candidate has previously managed (e.g. number of concurrent users number of server nodes or-if healthcare-number of hospital beds).

Work Schedule & Requirements
Location: Candidates must reside within a 45-mile radius of Willis Tower (Chicago) or 609 Main Street (Houston).
Onsite Policy: * First 8 Weeks: 2 days onsite (specific days TBD).
o Standard Schedule: 3 days onsite (Tuesday Wednesday and Thursday).
Hours: 8:00 AM 5:00 PM.

Position Overview
Seeking a highly skilled Sr. Citrix Engineer to join our VDI Services team. As we continue to scale our global infrastructure we need a self-motivated expert to help maintain optimize and innovate our virtual desktop environment. This role is perfect for someone who thrives in large-scale enterprise environments and possesses the soft skills to translate complex technical concepts for executive leadership.
The ideal candidate will not only manage the day-to-day health of our Citrix stack but will also play a key role in developing our 3 5 year technology roadmap and driving automation through ServiceNow integration.

Key Responsibilities
Infrastructure Strategy: Design build and maintain Citrix solutions across an enterprise-scale environment. Contribute to the long-term architectural roadmap.
Automation & Integration: Lead initiatives to integrate ServiceNow with Citrix for automated VDI provisioning alerting and SSL certificate management (Venafi).
Image Management: Build and optimize VDI images for both general use and specialized high-performance team requirements across Windows 10 and 11.
System Performance: Proactively monitor and troubleshoot the Citrix stack (Studio Director StoreFront NetScaler) to ensure maximum uptime and a seamless end-user experience.
Executive Communication: Interface with business stakeholders and executives to provide status updates project milestones and technical recommendations in non-technical terms.
Endpoint Management: Manage and optimize the connectivity between ChromeOS thin-client devices (Chromeboxes/Chromebooks) and Citrix DaaS to ensure a seamless experience for remote and contact center agents.

Required Qualifications & Technical Skills
Experience: 5 years of dedicated Citrix Engineering experience in a large-scale environment (e.g. 5000 seats or major healthcare/aviation/finance sectors).
Citrix Mastery: Deep expertise in Citrix DaaS Studio Director StoreFront Workspace and NetScaler/ADC configurations.
OS Expertise: Advanced proficiency in Windows 10/11 and Windows Server environments.
Core Networking: Solid understanding of TCP/IP DNS Firewalls and Routers as they relate to VDI delivery.
Virtualization & Storage: Functional knowledge of VMware administration and SAN concepts.
Endpoints: Managed thin clients (like Igel Dell or HP) within a Citrix environment.
Soft Skills: Exceptional communication skills with the ability to understand the audience-moving seamlessly between deep technical dives and high-level business briefings.

Preferred Qualifications
ServiceNow Power User: Experience using ServiceNow for request fulfillment.
Modern Management: Familiarity with SCCM Workspace ONE or SysTrack.
Security: Experience with certificate management processes (Venafi preferred).
Leadership: Previous experience in a lead role or as a primary architect for large-scale enterprises.