(USA) Senior Manager I, Operations Improvement, Facility

Business Execution & Strategic Leadership

• Drives the execution of multiple business plans and projects by:

  • Identifying customer and operational needs

  • Developing and communicating business plans and priorities

  • Removing barriers and obstacles that impact performance

  • Providing resources and identifying performance standards

  • Measuring progress adjusting performance as needed and developing contingency plans

  • Demonstrating adaptability and supporting continuous learning

People Leadership & Development

• Provides supervision and development opportunities for associates by:

  • Selecting training mentoring and assigning duties

  • Building a teambased work environment

  • Establishing performance expectations and conducting regular evaluations

  • Providing recognition and rewards

  • Coaching for success and improvement

  • Promoting a culture of belonging in the workplace

Ethics Integrity & Compliance

• Promotes and supports company policies procedures mission values and standards of ethics and integrity by:

  • Training and providing direction on their proper use and application

  • Ensuring compliance and supporting the Open Door Policy

Business Effectiveness & Stakeholder Engagement

• Ensures business needs are met by:

  • Evaluating the effectiveness of current plans programs and initiatives

  • Consulting with business partners managers associates and key stakeholders

  • Soliciting evaluating and applying suggestions to improve efficiency and costeffectiveness

  • Participating in and supporting community outreach events

Project Management

• Manages multiple projects by:

  • Defining scope of work and project objectives

  • Establishing activities deliverables milestones and timelines

  • Coordinating planning activities and assembling management plans

  • Tracking changes and resolving critical issues

  • Managing governance of project plans and identifying required resources

  • Monitoring budgets and costs

  • Delivering presentations status reports and documentation to stakeholders

Content & Digital Management

• Manages content management initiatives by:

  • Evaluating and prioritizing content requests

  • Designing developing automating and maintaining tools templates and resources

  • Collaborating with teams to develop and implement intranet content

  • Providing guidance on platform functionality communication approaches and quality standards

  • Ensuring content aligns with governance standards

  • Auditing and tracking content variables and adapting strategies as needed

Process Management & Continuous Improvement

• Manages processes and procedures by:

  • Analyzing data to identify existing standards governance and workflows

  • Assessing performance baselines and identifying improvement opportunities

  • Editing existing processes and developing improvement solutions

  • Ensuring solutions are simple executable and scalable

  • Consulting crossfunctional teams to gain alignment

  • Communicating changes to drive adoption and behavior change

Change Management

• Leads behavior change and process improvement programs by:

  • Evaluating change needs and partnering with crossfunctional teams

  • Developing operational strategies to simplify processes

  • Providing expertise on company policies and procedures

  • Ensuring proper controls tools and materials are in place

  • Monitoring performance metrics and addressing postimplementation issues

  • Gaining stakeholder buyin for continuous improvement

Walmart Leadership Behaviors

Respect the Individual

• Builds highperforming teams and embraces differences in people cultures ideas and experiences

• Creates a workplace where associates feel seen supported and connected through a culture of belonging

• Works collaboratively builds strong relationships and communicates with impact energy and positivity

• Attracts retains empowers and develops top talent while recognizing contributions and accomplishments

Act with Integrity

• Maintains and promotes the highest standards of integrity ethics and compliance

• Models Walmart values and holds self and others accountable

• Acts with humility selfawareness honesty fairness and transparency

• Supports Walmarts regenerative goals by reducing waste giving back locally and strengthening communities

Serve Our Customers and Members

• Delivers results while putting customers first

• Adapts to how where and when customers shop

• Applies EDLP and EDLC business models to decisionmaking

• Makes decisions using data insights and analysis while balancing short and longterm priorities

Strive for Excellence

• Demonstrates curiosity and a desire to learn

• Takes calculated risks and shows courage and resilience

• Encourages learning from mistakes

• Drives continuous improvement and adoption of new technologies and skills

• Supports others through change