Customer Service & Scheduling Coordinator

• Competitive salary
• Opportunity for advancement
• Training & development

• Answering inbound calls and responding to customer inquiries
• Following up on leads (no cold calling)
• Booking and confirming appointments
• Managing and optimizing the daily schedule
• Working closely withand taking direction fromthe Office Manager to keep operations running smoothly
• Helping ensure customers have a seamless professional experience from first call to job completion

• Strong communication skills (clear professional and personable)
• Highly organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• Reliable and punctual (8 AM means ready to go not walking in with coffee)
• Basic computer skills (CRM/scheduling software experience is a plus)
• Team-oriented with a willingness to follow established processes

• Part-time: MondayFriday 8:00 AM 1:00 PM (2025 hours/week)
• Growth opportunity: This role can expand into a full-time position as the business grows

• Competitive hourly pay (based on experience)
• Opportunity to transition into full-time with benefits
• Stable growing company backed by the Ace Hardware brand
• Professional team-focused work environment

The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.