Project Team Lead

Who are we

Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In one sentence

The Project Team Lead is a hands on people leader responsible for leading mentoring and developing a team of project managers while ensuring high quality delivery and strong customer engagement. This role serves as the primary point of leadership for day to day execution customer interaction and issue resolution and acts as a trusted interface with executive level customer stakeholders. The Project Team Lead balances delivery oversight with coaching accountability and relationship management.

What will your job look like

Team Leadership & Mentorship
Lead coach and mentor a team of project managers to ensure consistent execution standards and professional growth
Set clear expectations for ownership communication risk management and delivery discipline
Provide ongoing guidance feedback and support to help project managers navigate complex delivery and customer situations
Foster a high performance accountable and collaborative team culture

Delivery Oversight
Oversee execution across multiple projects to ensure alignment with scope schedule and quality expectations
Identify delivery risks issues and dependencies early and drive mitigation actions with project teams
Ensure projects are executed in alignment with established delivery and governance models
Escalate risks and decision points timely and appropriately with clear context and recommended actions

Customer & Executive Engagement
Act as a key customer facing leader and escalation point for project and delivery topics
Build and maintain strong relationships with executive level customer stakeholders
Lead customer discussions related to delivery status risks trade offs and resolution plans
Represent the team with confidence credibility and clarity in executive forums

Cross Functional Coordination
Partner closely with program leadership delivery product and other cross functional teams
Ensure alignment between delivery teams and broader program objectives
Drive clarity around ownership dependencies and next steps across organizations

Execution Discipline & Continuous Improvement
Reinforce consistent project management practices across the team
Identify recurring execution challenges and recommend process or operational improvements
Support adoption of tools dashboards and reporting standards that improve visibility and predictability

All you need is...

Experience leading or mentoring project managers in complex delivery environments
Strong customer facing experience including engagement with executive level stakeholders
Demonstrated ability to manage delivery risk ambiguity and competing priorities
Strong communication skills with the ability to clearly articulate issues options and recommendations
Experience working in large matrixed organizations

Key Competencies

People leadership and coaching
Executive presence and customer credibility
Structured problem solving and decision making
Accountability and ownership mindset
Ability to balance delivery execution with team development

Success Measures

High performing well supported project management team
Strong customer confidence and satisfaction
Early identification and effective mitigation of delivery risks
Consistent execution quality across projects
Improved team capability and maturity over time

Why you will love this job:

You will work on large challenging and complex programs
You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice
You will have the opportunity to work with the industry most advanced technologies
Ability to grow and gain many opportunities for professional development
We are a dynamic multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate daring and phenomenal teammates that stand by each other with a dedication to creating a diverse inclusive workplace!
We offer a wide range of stellar benefits including health dental vision and life insurance as well as paid time off sick time and parental leave!

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