At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

The Service Operations Engineer I (Robotics) supports the predelivery inspection (PDI) configuration testing and readiness of robotic surgical systems prior to customer delivery. This is a highly handson onsite role focused on real equipment real problems and realtime troubleshootingnot deskbased design work.

This role is ideal for earlycareer engineers who enjoy the physical aspect of preparing hardware for delivery learning systems deeply and contributing directly to product readiness.

What to Expect in This Role

• Majority of time spent handson in the lab or warehouse environment
• Frequent movement of systems using carts lifts and elevators
• Highly variable workdays you may not do the same task two days in a row
• Strong team culture with a shared pitchin mindset

Key Responsibilities

• Perform predelivery inspection (PDI) activities on robotic systems including setup configuration testing troubleshooting and documentation.
• Actively perform uncrating movement setup and recrating of large medical devices in collaboration with warehouse and logistics teams.
• Diagnose system issues replace components and coordinate ordering of replacement parts as needed.
• Execute and close work orders travelers and inspection documentation using SAP and internal systems.
• Modify existing procedures or develop new work instructions when defined processes do not yet exist.
• Support postmanufacturing updates such as hardware changes part swaps or software updates required for launch or customerspecific needs.
• Inspect system and equipment performance; investigate issues and initiate corrective actions to ensure product quality.
• Provide engineering judgment when work instructions are incomplete or unavailable.
• Collaborate closely with service engineers warehouse teams and crossfunctional partners to meet delivery timelines.
• Maintain compliance with safety quality and regulatory requirements.
• Adapt to changing priorities and support urgent requests in a servicedriven environment.

Minimum Requirements

• Bachelors degree in Engineering (Manufacturing Mechanical Biomedical Electrical or related)

Physical Requirements

• Regular standing walking bending and working on equipment
• Teambased maneuvering of large systems using carts and lifts
• Ability to work across lab and warehouse settings

Preferred qualifications

• Internship coop or lab experience involving handson technical work
• Exposure to robotics electromechanical systems medical devices or service engineering
• Strong problemsolving skills and attention to detail
• Ability to document work clearly and follow quality procedures
• SAP Experience
• Experience working from or helping develop work instructions
• Demonstrated flexibility and comfort operating in a fastchanging environment

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.