Head of Product and Platform Engineering
Job Summary
At AFCA our technology enables fairness for Australians every day. As Head of Product and Platform Engineering youll play a critical role in designing and evolving the enterprise platforms and digital products that power our services ensuring theyre modern secure scalable and built to last.
Reporting to the Chief Technology Officer this senior leadership role provides accountability for engineering excellence platform strategy and delivery predictability. Youll work closely with product architecture and business leaders to turn strategic intent into robust wellarchitected technology solutions that genuinely make a difference
What youll do:
- Lead enterprise product and platform engineering across core systems integration APIs data and digital services
- Set and embed modern engineering standards to ensure scalable secure and resilient platforms
- Translate strategy into clear executable roadmaps in partnership with product and business leaders
- Oversee agile and scaledagile delivery to drive predictable highquality outcomes
- Own the technical health roadmap and evolution of key enterprise platforms
- Balance innovation technical debt and longterm platform sustainability
- Champion engineering excellence through DevOps CI/CD automation and qualityfirst practices
- Lead and develop engineering and delivery leaders building strong internal capability
- Manage strategic delivery partners and codelivery models
- Provide clear insight and assurance in executive and governance forums working closely with cyber infrastructure and service teams
Qualifications :
What youll bring:
- Senior leadership experience across product engineering and enterprise platforms in complex organisations.
- Strong background in modern software engineering integration APIs and platformbased architectures.
- Proven experience leading largescale multiteam delivery using agile and scaledagile approaches.
- Deep understanding of DevOps CI/CD quality engineering and engineering productivity.
- Strong vendor and systems integrator management capability.
- Credible outcomesfocused leader able to engage effectively with executives and senior stakeholders.
Additional Information :
Whats on offer
- BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
- Most Inclusive Workplace 2024 Australian HR Institute (AHRI) Awards.
- Employer of Choice Public Sector and NFP Australian HR Awards 2023
- Bronze AWEI Accreditation 2024 Recognised for LGBTQ workplace inclusion.
- Accredited Family Friendly Workplace Supporting work-life balance and inclusivity.
- Hybrid working Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
- Inclusive leave options Flexible public holidays 20 weeks paid parental leave gender affirmation leave womens health leave and paid time off over Christmas.
- Financial benefits Not-for-profit salary packaging to boost take-home pay.
- Locations A team of over 1500 dedicated professionals based in modern Melbourne and Sydney CBD offices.
To apply
If youre passionate about fairness and believe your skills align with this role we encourage you to applyeven if you dont meet every single criterion.
We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at
We believe fairness starts with people. Thats why we dont use AI or automated tools to screen candidates. As a result our processes may take a little longer and we thank you for your patience.
AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.
Remote Work :
No
Employment Type :
Full-time
About Company
Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes ... View more