Manager Chief Control Office

Some careers shine brighter than others.

If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager - Chief Control Office

In this role you will:

• Maintain and assist the update of the Financial Risk Taxonomy/Control Library. The role holder will provide support to Business Framework leads across multiple aspects of Risk Management Framework (RMF) changes and adoption.
• Coordinate and monitor the implementation of the Risk and Control Assessments for Financial Risk across priority sites globally.
• Manage the tracking of known issues and actions for Financial Risk implementation activities. Collaborate and engage in the rollout of changes to the Events management process and escalation process.
• Contribute effectively in the completing the implementation of the issues enhancements to remediate the known pain points around existing processes.
• Conduct and coordinate checks provide User Support raise JIRA tickets to fix system bugs maintain user guides and training materials.
• Maintain awareness of the NFR Framework work across the 3 Lines of Defense risk management model to ensure that risks are managed to within risk appetite and that where issues and incidents to occur their impact is minimized and managed appropriately through the timely update of our books and records ensuring the identification assessment and mitigation in accordance with the Group Operations FIM.
• Maintain and observe HSBC internal control standards implement and observe non-financial risk framework requirements.

To be successful you will:

• Adequate understanding of risk and controls
• Strong verbal & written communication skills that translates to asking the right questions understanding the tasks and communicating ideas and actions clearly.
• Stakeholder management & influencing skills: across Product Lines / Lines of Businesses within Wholesale remit (CMB GB GLCM GTRF) at a global and regional level and several other Global Businesses and Global Functions including but not limited to DBS MSS and WPB
• Presentation skills: reporting progress issues dependencies and risks to working groups and decision-making forums. Analytical skills: ability to consume and distil complex and varied information into useful insightful and concise recommendations.
• Time management: managing a range of topics being attentive to detail and solving issues. SME knowledge in Financial and Non-Financial Risk Management. High-level Project management skills
• Strong problem-solving & data proficiency skills with proven expertise in MS excel PowerPoint etc. Ability to work independently multi-task filter information and prioritize multiple demands.
• Ability to resolve complex problems whilst adhering to timelines and quality
• Extremely keen eye for detail. Organized and logical thinker. Demonstrate a proactive behaviours in risk and control management.

Youll achieve more at HSBC

is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

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