ServiceNow Architect Technology Architect
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Location:
Hong Kong
EEO Statement:
At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment either via the following email or call 1-. Alternatively you can include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from third-party the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Location:
Hong Kong
Key Responsibilities:
Job Description:
- Work on IT operation solutions and address problems for our clients on ITSM tool deployment customization and integration. ServiceNow knowledge and experience is a must. The solutions include the design and implementation of cloud infrastructure and services required by ITSM tools and other applications to integrate with:
- Design ITSM or other cloud-based monitoring solution architecture based on requirements from IT strategy IT planning enterprise architecture design etc.
- Work out solutions for implementing complex ITSM or cloud operation application including custom applications and UI/UX design and integration between ITSM cloud operation and business critical systems.
- Lead to work out data modelling business process automation and performance optimization in ITSM and cloud operation solutions.
- Lead to implement ITSM and cloud operation solutions including service mapping and discovery event management and IT Service Management
- Build and optimize the processes on incidents problem management BC/DR and the related KPIs.
- Help to design security and operation architectures including authentication & identity management middleware and infrastructure level security operation solutions.
- Take the technical leadership role in various projects or job assignments.
- Take presales support tasks and help to pursuit business opportunities by making proposal solutions against RFPs showing our capability to take the responsible to meet operation targets.
- Be flexible and adaptive to take other senior architect roles.
Qualifications:- University degree in Computer Science Information Systems Engineering or a related disciplines is required.
- Expertise in IT technology areas in technical roles. experience in ITSM and cloud operation solution design and development and architecture. Minimum of 5 years in architect roles.
- Expertise in designing and implementing complex ServiceNow solutions including custom applications and UI/UX design.
- Strong integration skills with the ability to connect ITSM and cloud monitoring tools with external systems.
- Knowledge of data modelling business process automation and performance optimization in ITSM tools.
- Demonstrated experience with ITSM tools service mapping and discovery event management and IT Service Management
EEO Statement:
At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment either via the following email or call 1-. Alternatively you can include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from third-party the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Required Experience:
Staff IC
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
