CALL CENTER REPRESENTATIVE

Position: Call Center Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company in the Jonesboro area dedicated to providing exceptional service to our clients. We specialize in buying selling and managing residential and commercial properties.

Job Summary:

We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative you will be the first point of contact for our clients and will play a crucial role in providing excellent customer service. Your main responsibility will be to handle incoming calls and inquiries as well as assist with various administrative tasks.

Key Responsibilities:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner

- Provide information about our services and properties to potential clients

- Schedule appointments and property viewings for clients

- Follow up with clients to ensure their needs are met and provide them with updates on their inquiries

- Maintain accurate and up-to-date records of all client interactions and inquiries

- Assist with administrative tasks such as data entry filing and other duties as assigned

Qualifications:

- High school diploma or equivalent

- Previous experience in a call center or customer service role is preferred

- Excellent communication skills both verbal and written

- Strong problem-solving and multitasking abilities

- Proficient in Microsoft Office and able to learn new software quickly

- Ability to work in a fast-paced environment and handle high call volumes

- Real estate knowledge is a plus but not required

Working Conditions:

This is a full-time position 40 hours per week. The Call Center Representative will work in a fast-paced office environment with occasional weekend and evening shifts required. This position may also require some remote work depending on the needs of the company.

Benefits:

- Competitive salary

- Health dental and vision insurance

- Paid time off and holidays

- Opportunities for growth and advancement within the company

If you are a customer-focused individual with excellent communication skills and a passion for real estate we encourage you to apply for this exciting opportunity. Join our team at Jonesbororealtycompany and help us provide exceptional service to our clients.