Field Service Engineer (New Orleans)
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Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Obsessed by Science. Entrepreneurial by Nature. United by Purpose.
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions advancing science to improve patient outcomes worldwide. For more than 50 years we have combined scientific rigor with an entrepreneurial mindset operating with a strong commitment to innovation accountability and results to deliver trusted diagnostic solutions.
As the Diagnostics Specialist Diasorin continuously invests in research technology and people. Guided by our values of operational excellence customer focus and teamwork we empower teams to think boldly act decisively and transform ideas into meaningful impact across one of the industrys broadest specialty diagnostic portfolios.
When you join Diasorin you are not just filling a role. You are helping build what comes next.
Why Join Diasorin
- Build What Matters
Take ownership challenge the status quo and contribute directly to solutions that improve patient care worldwide. - Innovate with Agility at a Global Scale
Work in an entrepreneurial environment that enables speed collaboration and global impact. - Grow in a People-Centered Culture
Thrive in a culture that values accountability inclusion and continuous development.
Job Scope
The Field Service Engineer provides service to customers with regards to preventative maintenance retrofit installation troubleshooting and repair with minimal support.
Key Duties and Responsibilities
- Provide service and support to internal and external customers with regard to instrument maintenance troubleshooting and repair with minimal assistance.
- Receive information from Manager Technical Service and Logistics Teams concerning customer instrumentation.
- Maintain customer applications and sales communications.
- Instrument installations.
- Resolve instrument problems by troubleshooting the specific problem (hardware or software) and repairing.
- Perform instrument preventative maintenance.
- Perform instrument retrofit installation.
Understand and apply the appropriate procedures pertaining to:
- Prompt response to all forms of communication from headquarters customers and co-workers
- Management and maintenance of assigned company assets (i.e. parts inventory tools communication computing devices vehicles)
- Perform work in a safe manner consistent with Diasorins health safety and environmental policies and assume responsibility for personal safety and that of co-workers to result in a safe work environment for all employees and the protection of the environment and the community at large.
Education Experience and Qualifications
AA Degree in Laboratory Technician Electronics Engineering Technician or equivalent
Minimum 2 Years as a Biomedical Equipment Electronics or Field Service Technician or equivalent combination of education training and experience
Valid drivers license in good standing
Ability to do preventative maintenance and troubleshooting with reference to manufacturers manual and with minimal support
Ability to learn and apply good manufacturing practices (cGMPs) and good laboratory practices and techniques.
Basic knowledge and understanding of electronics and medical terminology
Some knowledge and understanding of basic immunology and immunoassay technology
Ability to explain correct operation of equipment
Self-Starter that requires minimal supervision on specific field tasks
Excellent verbal interpersonal and written skills
Ability to handle multiple activities in a professional manner
Quality and detail oriented
Skill in using MS Word and Excel; familiarity with Google Suite
What We Offer
Receive a competitive wages and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world
Diasorin is committed to building a workplace where people feel empowered to contribute ideas take ownership and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.
Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by applicable law.
This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures candidate rights and employment conditions may apply based on local jurisdiction.
Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required please contact .
Recruitment Fraud Notice
Diasorin never requests payment financial information or personal banking details from candidates at any stage of the recruitment process. Official communications from Diasorin recruiters will only come from a verified @ email address. If you have questions about the legitimacy of a recruitment communication please contact for verification.
Unauthorized third-party recruiting agencies may not submit candidates for this position without prior written authorization from the Diasorin Human Resources Department.
Required Experience:
IC
About Company
Luminex Licensed Technology: Diasorin provides innovative xMAP® Technology solutions for fast, reliable answers in research, impacting daily patient health outcomes.
