Quality Assurance Manager-LBJ FWY

DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Lancaster Lyndon B Johnson Fwy

Division:Solutions
Job Posting Title: Quality Assurance Manager-LBJ FWY
Time Type: Full Time

POSITION SUMMARY

The Quality Manager supports the organization in the development improvement and implementation of the DSV Quality Management System (QMS). This position is responsible for quality activities to support he warehouse including but not limited to receiving shipping and other related functions. This includes tracking investigating and correctingOS&D (over short and damaged).

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain the site QMS documentation such as procedures work instructions visuals. Requires making recommendations with regards to procedures standards to maintain process quality.
• Support all client related and applicable QMS requirements.
• Coordinate all requirements related to the 5 Star Site Certification Program.
• Responsible for managing requirements related to Quality & Training.
• When applicable create and maintain HACCP program to support Food Safety Policy and Food Defense Plan.
• Ensure site is compliant with applicable GMP standards and FDA regulations.
• Establish and maintain quality standards for all critical functions supporting the operation.
• Train site management and employees on the QMS components and requirements.
• Lead site teams to respond to client complaints internal errors with regards to root cause and solutions in support of corrective and preventive action process.
• Serve as the primary contact for any external or internal audits; with development of any resulting action plans
• Assist with coordination of recalls hold notifications stop-shipments consultation with customer management.
• Compile and submit assigned daily weekly and monthly reports to site and/or supported clients.
• Develop and monitor key performance indicators and metrics for quality related processes.
• Conduct and/or participate in all required department quality related meetings.
• Adhere to all company policies and procedures or other communicated rules and/or regulations.
• Sponsor the site Training Program including coordinating training documentation
• Perform all duties assigned by the site General Manager deemed necessary to achieve client satisfaction.

SKILLS & ABILITIES

Education & Experience:

• Must have High School diploma or GED. Bachelors degree preferred.
• Preferred 5 years experience in a medium to large warehouse in a management capacity.
• 2 years experience as a Quality Manager.
• Knowledge of warehouse operations with basic GMP as necessary
• Preferred knowledge of ISO HACCP 21CFR FDA SQF

Computer Skills:

• Strong computer skills and MS Office Applications are preferred.

Certificates & Licenses:

• Quality related certifications preferred

Language Skills

• English (reading writing verbal)
• Spanish speaking skills preferred
• Business communication

Mathematical Skills

• Medium to high skills necessary

Other Skills

• Effective communication skills
• Good supervisory and people skills
• Ability to develop work instructions procedures and visual aids to support the operation

CORE COMPETENCIES

Leader of Others

Business Acumen

Communication / Building Partnership

Developing Others

Empowerment

Leadership Excellence

Leading Change

Independent Contributor

Accountability

Communication / Building Partnership

Customer Orientation

Developing Oneself

Drive for Results

Embracing Change

Problem Solving

Professional Competencies

WORK ENVIRONMENT

While performing the duties of this job the employee rarely is exposed to fumes or airborne particles toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position the expected base pay range is $ $ . Actual compensation will be determined based on job-related factors such as relevant experience skills education certifications and geographic location in accordance with applicable laws and company policy.

Information regarding DSVs benefits offerings including eligibility coverage options and plan details is available through theDSV Benefits Showcase. Benefits programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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